The Northwestern Medicine Patient Portal, known as MyNM, is a comprehensive digital platform designed to empower patients with direct access to their healthcare information and services. This innovative tool connects patients with their healthcare providers, offering a seamless and convenient way to manage personal health records and medical interactions.
Official Links
- Login Portal: https://mynm.nm.org/MyChart/Authentication/Login
- Patient Portal Information: https://www.nm.org/patients-and-visitors/nm-mychart
What Patients Can Do with MyNM
Patients using the Northwestern Medicine Patient Portal can:
- Access test results
- Request prescription refills
- Manage appointments
- Communicate with care teams
- Use the Self-Triage tool for symptom assessment
- View medical records
- Schedule new appointments
Accessibility and Registration
Who Can Use MyNM
The patient portal is available for:
- Patients of Northwestern Memorial HealthCare
- Individuals with visits to participating Northwestern Medicine facilities
- Patients with access to specific private medical staff practices
How to Access and Log In
Patients can log in using:
- MyNM Username
- Password
- Optional passkey login
Mobile App Features
Downloading the App
Patients can obtain the MyNM app by:
- Texting MYNM to 43506
- Searching “MyNM” in the App Store (iPhone)
- Searching “MyNM” in Google Play (Android)
The app is free and can be used with existing login credentials.
Key Features
Self-Triage Tool
The Self-Triage feature allows patients to:
- Check common symptoms
- Receive care recommendations
- Address health concerns quickly
- Get guidance for:
- Stomach and back pain
- Cold and flu symptoms
- COVID-19
- Diarrhea
- Ear pain
- Headaches
- Muscle and joint issues
- Rashes
- Urinary tract infections
- Vaginal discharge
Messaging Guidelines
- Allow 2 business days for message responses
- Do not send urgent messages through the portal
- Call 911 for emergencies
- Contact care team directly for immediate assistance
Privacy and Security
The MyNM portal provides:
- Secure access to medical records
- Limited access to visits at Northwestern Medicine facilities
- Separate portals for some private medical practices
Language Support
- Full Spanish language support
- Bilingual tip sheets available
- Accessibility for diverse patient populations
Important Considerations
Proxy Access
- Parents can access children’s accounts (under 18)
- Requires specific proxy access forms
Unprovided Information
Some details were not explicitly provided in the source documents, such as:
- Specific security protocols
- Exact registration process
- Detailed privacy policy
Northwestern Medicine’s MyNM Patient Portal represents a modern, patient-centered approach to healthcare management, offering secure, convenient, and comprehensive digital health services.
Powered by MyChart® (Licensed from Epic Systems Corporation)
© 2025 Northwestern Medicine
https://mynm.nm.org/MyChart/Authentication/Login
Manage your appointments. Schedule your next appointment or view details of your past and upcoming appointments. Communicate with your care team. Get answers to
https://www.nm.org/patients-and-visitors/nm-mychart
Use MyNM to manage your health care. You can view your medical records, communicate with your care team, schedule an appointment, pay your bill and more.
