Avance Care’s Patient Portal represents an innovative digital platform designed to streamline patient healthcare management. This secure online tool empowers patients to take an active role in their medical journey, offering convenient, 24/7 access to critical health information and services.
Official Links
- Website: avancecare.com
- Patient Portal Tutorial: Patient Portal Tutorial PDF
What Is the Patient Portal?
The Avance Care Patient Portal is a digital platform powered by Healow that allows patients to:
- Access personal health records
- Communicate with healthcare providers
- Manage appointments
- Request medication refills
- View lab results
- Engage in telehealth consultations
Who Can Use It?
The portal is available for:
- New patients (requires registration)
- Established patients
- Individuals seeking to manage their healthcare digitally
How to Access the Portal
Login Process
- Visit avancecare.com
- Click “Patient Portal” in top right corner
- Input username and password
- Verify account via text or email code
Alternative Login Methods
- Mobile phone login option available
- Verification code sent to registered mobile number or email
Key Features and Services
Messaging
- Send direct messages to healthcare providers
- Select specific Avance Care location and provider
- Note: Picture messaging is currently unavailable
Lab Results
- View latest lab reports
- Accessible through dashboard or Medical Records tab
Medication Management
- Request prescription refills
- View current medication list
Appointment Management
- Schedule appointments
- View past and upcoming appointments
- Set appointment reminders
Privacy and Security
Avance Care emphasizes:
- Secure online portal
- Encrypted health information access
- Controlled information sharing
Customer Support
If experiencing login issues:
- Call preferred Avance Care office location
- Utilize online help resources
- Request account changes via portal
Billing and Payments
While specific billing details are not explicitly outlined in the provided documentation, the portal includes a “Pay Online” option, suggesting integrated payment capabilities.
Additional Notes
Telehealth Options
- Extended hours appointments
- Reduce emergency room/urgent care visits
Limitations and Considerations
Currently Unavailable Features
- Picture messaging through portal
- Comprehensive billing details
Unprovided Information
Some specific details were not comprehensively covered in the source documents, including:
- Exact app download procedures
- Comprehensive security protocol specifics
- Detailed billing process
Avance Care’s Patient Portal offers a modern, user-friendly approach to healthcare management, enabling patients to take proactive steps in their medical care with convenience and security.
Disclaimer: Information accurate as of July 2024, based on available documentation.
FAQ
Can I see test results on the Avance portal?VIEW LAB RESULTS: To view your latest lab reports on file, click “View All” in the Latest Results tab on the dashboard or by clicking “Lab/Diagnostic Results” in the Medical Records tab on the left navigation bar.
Are MyChart and patient portal the same thing?MyChart is EPIC’s patient portal.
What if I have trouble logging into Avance?IMPORTANT NOTE: All members should contact their organization administrators if they are having difficulty logging into your member portal.
Where are Avance Care locations?
- Cary. Southeast Cary. …
- Chapel Hill. Avance Care Pediatrics | Southern Village. …
- Wilmington. Wilmington | Oleander Drive. …
- Waxhaw. Waxhaw. …
- Research Triangle Park (RTP) Avance Care RTP. …
- Davidson. Davidson Family Medicine. …
- Durham. Broad Street. …
- Charlotte.
https://www.avancecare.com/patient-portal/
Our digital patient portal lets you easily renew prescriptions, book appointments and message your provider 24/7.
https://www.avancecare.com/wp-content/uploads/2022/06/Patient-Portal-Tutorial.pdf
Go to avancecare.com, click ‘Patient Portal’, then ‘View Your Health Record’. Input username/password, or mobile code. Verify with code sent via text or email.
