Revere Medical Patient Portal: Secure Access for Comprehensive Healthcare

The Revere Medical Patient Portal is a vital tool for patients seeking seamless access to their healthcare information. Designed to enhance patient engagement, the portal empowers individuals to manage their health records, communicate with providers, and handle administrative tasks from any device. Revere Medical, a trusted healthcare provider operating across Arizona, Florida, Massachusetts, New Hampshire, Tennessee, and Texas, offers two portals: MyReverePortal for current Revere Medical patients and RevereConnect for former Steward Health patients. These platforms streamline healthcare delivery, making it easier for patients to stay connected to their care team and take control of their health.

• MyReverePortal: https://www.reveremedical.com/myrevereportal
• RevereConnect: https://portal.myrevereconnect.com/
• Revere Medical Portals Overview: https://www.reveremedical.com/portals

What Is the Revere Medical Patient Portal?

The Revere Medical Patient Portal comprises two platforms: MyReverePortal, powered by athenahealth, and RevereConnect, powered by TruBridge. MyReverePortal serves patients under Revere Medical providers, including those at Desert Grove Family Medical and SETMA, focusing on primary care, family medicine, and internal medicine. RevereConnect caters to patients of former Steward Health hospitals, specialists, or Hawthorn Medical providers. Both portals allow patients to access health information, schedule appointments, and communicate securely with their care team. RevereConnect, formerly MySteward, is being phased out, with patients encouraged to transition to new provider-specific portals.

What Clients Can Do

Patients can:

• View medical records, including test results, medications, and visit summaries.
• Request prescription refills and send secure messages to providers.
• Schedule, view, or cancel appointments (online scheduling coming soon for MyReverePortal).
• Pay bills or view statements online.
• Check in early for appointments using the athenaPatient app (MyReverePortal only).
• Share health information with family or caregivers via proxy access.
• Access a patient care summary detailing recent visits, medications, allergies, immunizations, and care plans.

Who Can Use It?

MyReverePortal is for patients receiving care from Revere Medical providers in primary care, family medicine, or internal medicine, including Desert Grove Family Medical and SETMA patients. RevereConnect is for those under former Steward Health hospitals, specialists, or Hawthorn Medical providers. Non-patient users, such as parents, can register to manage a child’s account until the age of majority (12 in Revere Medical’s system). Patients using athenahealth-powered portals elsewhere can log in with the same credentials for seamless access.

How to Access or Log In

To access the portals:

1. Select the Correct Portal: Visit https://www.reveremedical.com/myrevereportal for MyReverePortal or https://portal.myrevereconnect.com/ for RevereConnect.
2. Log In:
   • Existing Users: Enter your username and password.
   • New Users: Click “Sign Up” and provide details like name, date of birth, and email. An invitation email is required, which can be requested from your provider.
3. Troubleshooting: Use the “Forgot Password” feature to reset your password. If errors persist (e.g., “Log in with athenahealth” issues), contact support. Supported browsers include Google Chrome, Microsoft Edge, Mozilla Firefox, and Safari (Apple devices only). Internet Explorer is not supported.

How to Download the App

Both portals are mobile-friendly:

• MyReverePortal: Download the “athenaPatient” app from the Apple App Store or Google Play Store. Log in with your MyReverePortal credentials.
• RevereConnect: Download the RevereConnect app from the same app stores. Initial registration must be completed via the web portal before using the app.

Features and Services

The portals offer:

• Medical Records: View test results, health summaries, medications, allergies, and immunization history.
• Communication: Send and receive secure messages from providers.
• Appointments: Manage appointments, with early check-in via the athenaPatient app for MyReverePortal.
• Billing: Pay bills and view statements (MyReverePortal includes direct payment options).
• Health Tracking: Monitor health metrics and lifestyle information.
• Multi-Provider Access: Use the same athenahealth credentials across other compatible portals.
• Language Support: MyReverePortal offers a Spanish interface option after login.

Privacy and Security

Both portals prioritize data security with encryption and HIPAA compliance. Patients can set up proxy access to share information with family or caregivers through portal settings. An email address is required for notifications and account setup, ensuring secure communication. Unauthorized access is monitored, and patients are advised to use strong passwords and supported browsers for optimal security.

Customer Support Help Desk Info

For assistance:

• Phone: (888) 696-0108
• Email: [email protected]
• General Support: (800) 488-5959 for medical records or billing inquiries
• Hours: Not specified, but support is available for login, portal issues, and record requests.

Billing or Payment via Portal

Patients can pay bills via MyReverePortal by selecting the payment option and using major credit/debit cards or checks (cash not accepted). Always use the payment link or QR code from your Revere Medical statement to ensure security. For billing questions, contact the clinic’s billing department or call (800) 488-5959. Bills are typically received 2–4 weeks after insurance processing.

Unprovided Info

Details on the exact timeline for phasing out RevereConnect or specific transition plans for former Steward Health patients to new portals are unavailable. Information on app-specific features for RevereConnect, such as early check-in, is not provided. Data on portal uptime, user statistics, or integration with non-athenahealth systems is also missing. Patients should contact their provider or support team for updates on these matters.