The Mass General Brigham Patient Gateway represents a comprehensive digital health platform designed to streamline patient healthcare interactions, providing secure and convenient online access to medical information and services.
Official Links
- Website: https://www.massgeneral.org/services/patient-gateway
- Login Portal: https://patientgateway.massgeneralbrigham.org/mychart-PRD/Authentication/Login
What is the Patient Gateway?
Patient Gateway offers a secure, 24/7 online portal that enables patients to:
- Check medical test and imaging results
- Communicate with healthcare providers
- Request prescription renewals
- Schedule appointments
- View and pay medical bills
- Access health information from Mass General Brigham institutions
Who Can Use It
The Patient Gateway is available for:
- Current Mass General patients
- Patients within Mass General Brigham network
- Individuals with healthcare records in the Epic electronic health record system
How to Access
Patients can access the portal through:
- Web browser
- Mobile app (iPhone and Android)
- Apple Health app integration
Login Process
- Enter username and password
- Option for new user enrollment
- Forgot username/password recovery available
Key Features
Comprehensive Healthcare Management
- Lab and imaging result reviews
- Medical report access
- Provider message communication
- Appointment scheduling
- Medication management
Appointment Scheduling
Direct scheduling available for:
- Primary Care practices
- Specific departments like OB/GYN
- Select specialty clinics
Mobile Accessibility
App Download Options
- iPhone App
- Android App
- Apple Health App integration
Privacy and Security
Mass General emphasizes:
- Secure online environment
- HIPAA compliance
- Protected health information management
Technical Support
For technical questions:
- Contact: 800-745-9683
- Available during standard business hours
Billing Features
Patients can:
- View current and past medical statements
- Pay bills online
- Manage financial information securely
Language Support
The portal offers multilingual access, including:
- English
- Spanish
- Chinese
- Arabic
Important Considerations
Emergency Disclaimer
DO NOT USE FOR EMERGENCIES
- In emergency situations, dial 911
Unprovided Information
Some details not explicitly specified in source documents include:
- Exact registration process steps
- Comprehensive technical requirements
- Detailed privacy policy specifics
The Mass General Brigham Patient Gateway provides a robust, user-friendly platform for patients to manage their healthcare digitally, offering convenience, accessibility, and secure information management.
Powered by
- MyChart® (Licensed from Epic Systems Corporation)
- © Mass General Brigham 1999-2025
Note: Always consult directly with Massachusetts General Hospital for the most current information about the Patient Gateway.
https://patientgateway.massgeneralbrigham.org/mychart-PRD/Authentication/Login
Error: Please enable JavaScript in your browser before using this site. Sign in to Mass General Brigham Patient Gateway. Error: Please enable cookies to log
https://www.massgeneral.org/services/patient-gateway
Patient Gateway provides secure online access to your health information whenever you need it. Check upcoming appointments, communicate with your doctor’s
