Sterling Health Care’s Patient Portal represents a modern, secure digital platform designed to empower patients by providing convenient online access to their personal healthcare information. This innovative tool streamlines communication between patients and healthcare providers, offering a user-friendly interface for managing various medical administrative tasks.
Official Links
- Website: https://sterlinghealthky.org/
- Patient Portal: https://25737-1.portal.athenahealth.com/
What Patients Can Do
The Patient Portal enables patients to:
- Communicate securely with healthcare providers
- Access personal health records
- Schedule and reschedule appointments
- Request prescription refills
- View test results
- Manage billing and make online payments
- Update personal contact information
Who Can Use the Portal
Eligibility requirements include:
- Active patients over 13 years old
- Option for family access accounts
- Patients can create accounts for themselves or dependents
Access and Login
Requirements
- Valid email address
- Internet-connected computer or mobile device
- Adobe Acrobat Reader (for certain documents)
Login Process
- Visit the Patient Portal website
- Click “Login with athenahealth”
- Enter email address and password
- Complete two-factor identity confirmation
Key Features
Messaging
- Send secure messages to healthcare providers
- Select message types (appointments, prescriptions, billing)
- Expect response within standard business hours
Appointments
- View upcoming appointments
- Reschedule existing appointments
- Request new appointments online
Billing
- View account balance
- Make online payments
- Manage saved payment methods
- Access payment history and statements
Privacy and Security
Sterling Health Care prioritizes patient data protection through:
- 128-bit SSL encryption
- Secure server infrastructure
- Firewall protection
- HIPAA compliance
- Two-factor authentication
Security Recommendations
- Use strong, unique passwords
- Do not share login credentials
- Sign out after each session
- Avoid accessing portal on public computers
Customer Support
For technical assistance or registration:
- Phone: (859) 404-7686
- Hours: Standard business hours
- After-hours urgent medical needs: Provider-on-Call available
Billing and Payments
The portal supports:
- Online bill payment
- Multiple payment methods
- Saved credit/debit card management
- Digital account statements
Limitations and Considerations
Unprovided Information
- Mobile app availability not confirmed
- Specific browser compatibility details limited
- Exact response time for provider messages not specified
Sterling Health Care’s Patient Portal offers a comprehensive, secure digital platform that enhances patient engagement and healthcare management. By providing convenient online access to medical information and services, the portal represents a significant advancement in patient-centered healthcare technology.
Note: Always consult directly with Sterling Health Care for the most current portal features and access information.
https://sterlinghealthky.org/
Patient Portal|Bill Pay|Employment. Sterling Health Care is a purpose-driven community health center. We believe in providing quality care for you and your
http://www.sterlinghealthportal.org/
You can access your medical information through our secure patient portal online. To access the portal you must give us permission to enable you to do so.
