The Ventura County Health Care Agency (VCHCA) introduces Health-e-Connect, a comprehensive patient portal designed to empower patients with convenient, secure access to their medical information and healthcare services. This digital platform revolutionizes how patients interact with their healthcare providers, offering unprecedented convenience and control over personal health management.
Official Links
- Website: https://hca.venturacounty.gov/
- Patient Portal: https://hca.venturacounty.gov/econnect/
What is Health-e-Connect?
Health-e-Connect is a secure online patient portal that provides 24/7 access to your medical records and healthcare services. Patients can:
- View lab results
- Request appointment changes
- Send secure messages to care teams
- Access medication summaries
- Review allergies and immunization records
- Update personal patient information
Who Can Use the Portal?
Eligibility
- Current patients 18 and older
- Parents can sign up for children up to age 12
- Adolescents aged 12-17 can have limited portal access
Identification Requirements
Acceptable forms of identification include:
- Photo ID (Driver’s license, State ID, Military ID, Passport)
- Non-photo ID (with accompanying picture ID)
- Marriage license
- Divorce decree
- Social security card
- Birth certificate
How to Access the Portal
Registration Methods
- Online registration using Medical Record Number
- In-person registration at next appointment
- Respond to invitation email
Proxy Access
- Parents can access children’s records
- Adults can grant proxy access to family members
- Proxy access must be established in person
Mobile Accessibility
A mobile-optimized version of Health-e-Connect is available, ensuring convenient access via smartphones and tablets.
Privacy and Security
Key Privacy Features
- Secure messaging system
- HIPAA-compliant communication
- Limited access based on age and consent
- Automatic proxy access termination at specific ages
Technical Support
Support Hotline
- Phone: (877) 621-8014
- Available: 24 hours a day, 7 days a week
Important Usage Guidelines
When NOT to Use Online Messaging
- Medical emergencies (call 911)
- Immediate appointment cancellations
- Urgent medical concerns
Response Times
- Secure messages: Response within one business day
- Support requests: Immediate technical assistance available
Additional Resources
Online Health Information
- Lab test explanations: https://labtestsonline.org
- Additional health resources available through portal
Limitations and Considerations
Message and Result Restrictions
- Some external lab results may not be available
- Certain test results require provider interpretation
- Emergency communications should use alternative methods
Contact Information
Ventura County Health Care Agency
- Address: 5851 Thille St. Ventura, CA 93003
- Phone: (805) 677-5110
Final Recommendations
Patients are encouraged to:
- Register for Health-e-Connect
- Keep contact information updated
- Use secure messaging for non-emergency communications
- Verify understanding of portal features
Note: Always consult directly with healthcare providers for specific medical advice or concerns.
FAQ
Are MyChart and patient portal the same thing?MyChart is EPIC’s patient portal.
What level of trauma is Ventura County Medical Center?
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VCMChttps://hospitals.vchca.orgAbout Trauma Services – VCMCVentura County Medical Center (VCMC) is the designated and verified Level II Trauma center serving West Ventura county.
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quirkwins.comhttps://quirkwins.comVentura County Trauma Centers – Quirk Accident and Injury …Thousand Oaks On the eastern side of the county, Los Robles Regional Medical Center is also home to a Level II trauma team. The center also provides a STEMI-des…
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Ventura County Health Care Agencyhttps://hca.venturacounty.govHospital/Emergency Care – Ventura County Ambulatory CareVENTURA COUNTY MEDICAL CENTER (VCMC) is a fully-integrated, comprehensive system of hospital, clinic and specialty services. VCMC is home to the Family Medicine…
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Trauma Survivors Networkhttps://www.traumasurvivorsnetwork.orgVentura County Medical Center (287) – Trauma Survivors NetworkVCMC is the designated American College of Surgeons (ACS) verified adult Level II Trauma Center for the west county and is known for its extraordinary trauma te…
How to access HEALOW patient portal?
- Download and install: Search for “healow” in your app store and download the app.
- Launch the app: Open the healow app and review the tutorial.
- Enter your information: Provide your first name, last name, date of birth, and your healthcare provider’s practice code.
- Login: Use your username and password to log in.
- Verify your identity: You may need to verify your identity through email or text code.
- Set a PIN: If prompted, set up a 6-digit PIN for added security.
How do I access the AthenaHealth patient portal?
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1. Locate your provider’s patient portal:If your healthcare provider uses athenahealth, you can find their portal link on their website or by using the “Find your portal” link on the athenahealth website.
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2. Access the portal:Once you’ve found the correct portal link, click on it to be directed to the login page.
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3. Log in:Enter the email address and password associated with your Patient Portal account.
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4. athenaPatient app:If you’re using the athenaPatient mobile app, log in with the same email and password you use for the web portal.
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5. Troubleshooting:If you’re having trouble logging in, ensure you’re using the correct email and password. If you’ve forgotten your password, click the “Forgot password” link on the login page and follow the instructions. You can also contact your provider’s office for assistance.
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Athenahealthhttps://www.athenahealth.comPatient Portal Frequently Asked Questions – AthenahealthSome practices using athenahealth products offer Patient Portal access on the homepage of their website. Just look for the Patient Portal link and click on it t…
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Software Finderhttps://softwarefinder.comHow To Log Into athenahealth Patient Portal? – Software FinderMar 17, 2025 — Locating And Logging Into Your Patient Portal. Use the Find Your Portal login link to locate and access your portal if your provider uses athenaheal…
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Athenahealthhttps://www.athenahealth.comathenaPatient™ FAQs – AthenahealthHow do I log into athenaPatient? To log into athenaPatient, use the email and password for your Patient Portal account. You must have already fully completed th…
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https://hca.venturacounty.gov/econnect/
Health-e-Connect will allow you to go online to request appointments, view lab results, send secure messages to your care team and see a summary of medications.
https://hca.venturacounty.gov/
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