UPMC Central PA Portal: Secure, Quick Access to Your Healthcare Information

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The UPMC Central PA Portal is a comprehensive digital platform designed to put patients’ healthcare information directly in their hands. By offering a secure, user-friendly interface, this patient portal transforms how individuals interact with their medical records and healthcare providers.

Official Links

What is the UPMC Central PA Patient Portal?

The patient portal is a digital tool that empowers patients to take an active role in managing their healthcare. It provides a centralized, secure platform where patients can access critical health information, communicate with healthcare providers, and manage various aspects of their medical care.

Who Can Use the Portal?

Patients are eligible to use the UPMC Central PA Portal if they:

  • Are 18 years or older
  • Are a parent or legal guardian of a minor patient
  • Receive care at UPMC hospitals in central Pennsylvania, including:
    • UPMC Carlisle
    • UPMC Community Osteopathic
    • UPMC Hanover
    • UPMC Harrisburg
    • UPMC Lititz
    • UPMC Memorial
    • UPMC West Shore

How to Access the Portal

Obtaining Access

  1. Receive an activation code during an office visit or hospital admission
  2. Visit the login page
  3. Select “I Have a Code” to register
  4. Create a username and password

Alternative Registration

If you don’t have an activation code, select “I Don’t Have a Code” and provide:

  • First and last name
  • Address
  • Date of birth
  • Gender
  • Last four digits of Social Security number
  • Email address

Features and Services

The UPMC Central PA Portal offers a comprehensive suite of features:

Virtual Care

  • Schedule video visits with providers
  • Conduct online consultations
  • Access telemedicine services

Communication

  • Send secure, private messages to healthcare providers
  • Communicate with care teams anytime

Health Management

  • View health summaries
  • Access lab and imaging test results
  • Review recorded vitals
  • Check preventative tests needed

Prescription and Appointment Management

  • Request medication renewals
  • Schedule in-person or online appointments
  • Manage upcoming and past appointments

Billing

  • Make online payments
  • View statements
  • Track billing activity

Mobile App Availability

Patients can download the free UPMC Central PA Portal mobile app from:

  • Apple App Store
  • Google Play

Privacy and Security

The portal is designed with patient confidentiality in mind, offering secure access to personal health information. Certain restrictions may apply to information access, particularly for minor patients.

Customer Support

For technical support, contact:

  • Phone: 717-988-0000, Option 6
  • Support Hours: Monday through Friday, 8 a.m. to 5 p.m.

Additional Features for Inpatients

When accessing the portal during a hospital stay, patients can:

  • View medical information
  • Receive test results
  • Review medication lists
  • Check daily schedules
  • Stay updated on treatment teams
  • Access educational materials

Proxy Access

The portal allows proxy access, enabling:

  • Parents to manage children’s health information
  • Guardians to access loved ones’ medical records
  • Secure communication with doctors
  • Appointment management

The UPMC Central PA Portal represents a significant advancement in patient-centered healthcare, offering unprecedented access, convenience, and engagement with medical information and services.

FAQ

How to set up a patient portal?

AI Overview
  1. 1. Define Goals and Purpose:
    Determine what you want to achieve with the portal, such as improved patient engagement, streamlined communication, or reduced paperwork. 

      • Clinked
        https://www.clinked.com
        How to Create a Patient Portal for Healthcare Providers – Clinked
        Apr 5, 2024 — 1. Define Your Patient Portal’s Goals and Purpose. 2. Choose your No-Code Patient Portal Platform. 3. Customize Your Portal for Brand Consistency. 4.

      • Lifepoint Informatics
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  2. 2. Choose a Platform:
    Select a patient portal platform that integrates with your existing electronic health record (EHR) system and meets your specific needs. Consider options like standalone or integrated systems. 

      • Knack
        https://www.knack.com
        Step-by-Step Guide: Creating Patient Portals for Healthcare – Knack
        Nov 21, 2024 — Creating a patient portal involves several key steps, starting with selecting or developing a secure, user-friendly platform that integrates well wi…

      • Clinked
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        How to Create a Patient Portal for Healthcare Providers – Clinked
        Apr 5, 2024 — 1. Define Your Patient Portal’s Goals and Purpose. 2. Choose your No-Code Patient Portal Platform. 3. Customize Your Portal for Brand Consistency. 4.

      • 360Connect
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        Types of Patient Portals for Healthcare Professionals | 360Connect
        What Types of Patient Portals Are There? Patient portals can be classified into two main categories: standalone and integrated systems. Whether a standalone, or…

  3. 3. Customize the Portal:
    Customize the portal to align with your brand and ensure it’s user-friendly. 

      • WebMD
        https://www.webmd.com
        What to Know About Patient Portals – WebMD
        Sep 13, 2022 — How Do I Set Up a Patient Portal? To keep information as secure as possible, you must create a username and password. Then you’ll log in to use the …

      • Clinked
        https://www.clinked.com
        How to Create a Patient Portal for Healthcare Providers – Clinked
        Apr 5, 2024 — 1. Define Your Patient Portal’s Goals and Purpose. 2. Choose your No-Code Patient Portal Platform. 3. Customize Your Portal for Brand Consistency. 4.

      • ManageEngine
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  4. 4. Integrate with Existing Systems:
    Connect the portal with your EHR and other relevant healthcare apps. 

      • Knack
        https://www.knack.com
        Step-by-Step Guide: Creating Patient Portals for Healthcare – Knack
        Nov 21, 2024 — Creating a patient portal involves several key steps, starting with selecting or developing a secure, user-friendly platform that integrates well wi…

      • Clinked
        https://www.clinked.com
        How to Create a Patient Portal for Healthcare Providers – Clinked
        Apr 5, 2024 — 1. Define Your Patient Portal’s Goals and Purpose. 2. Choose your No-Code Patient Portal Platform. 3. Customize Your Portal for Brand Consistency. 4.

      • National Institutes of Health (NIH) | (.gov)
        https://pmc.ncbi.nlm.nih.gov
        Use of Patient Portals for Personal Health Information Management
        A patient portal is a type of personal health record (PHR) that is connected to an electronic health record (EHR) system. Patient portals provide a secure websi…

      • Zealous System
        https://www.zealousys.com
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        Dec 5, 2024 — Your portal won’t be effective if it can’t connect with existing healthcare systems. You can ensure integration with Electronic Health Records (EHR)

  5. 5. Train Staff and Patients:
    Provide comprehensive training to your staff and patients on how to use the portal effectively. 

      • Lifepoint Informatics
        https://lifepoint.com
        The Complete Guide on How to Set Up a Patient Portal
        Planning Your Patient Portal Setup. Good planning creates the foundation for portal success. A structured approach helps ensure smooth implementation. Start by …

  6. 6. Launch and Promote:
    Announce the portal launch and encourage patients to sign up and use its features. 

      • Clinked
        https://www.clinked.com
        How to Create a Patient Portal for Healthcare Providers – Clinked
        Apr 5, 2024 — 1. Define Your Patient Portal’s Goals and Purpose. 2. Choose your No-Code Patient Portal Platform. 3. Customize Your Portal for Brand Consistency. 4.

      • Tebra
        https://www.tebra.com
        How to ensure you meet patient portal expectations
        Jan 16, 2024 — Announce the new portal: While you’re working behind the scenes to get it up and running, start teasing it with existing patients. Once it’s live, a…

      • AltexSoft
        https://www.altexsoft.com
        How to Build a Patient Portal for Patient Engagement
        Jun 18, 2021 — Promote the portal among patients. Patients should be aware of your portal and its capabilities. Hand out brochures, run videos on waiting room moni…

      • Sequence Health
        https://www.sequencehealth.com
        Patient Portal Sign Up: How to Get Patients to Use Patient Portal?
        Mar 24, 2020 — If you get a new patient, it’s important that you get them to sign up for your patient portal. Ideally, getting them to sign up before their appoint…

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  7. 7. Monitor and Optimize:
    Track portal usage and gather feedback to identify areas for improvement and ensure optimal functionality. 

      • Lifepoint Informatics
        https://lifepoint.com
        The Complete Guide on How to Set Up a Patient Portal
        Planning Your Patient Portal Setup. Good planning creates the foundation for portal success. A structured approach helps ensure smooth implementation. Start by …

      • Updox
        https://www.updox.com
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        Monitor Usage and Round Up Feedback Track how patients and staff are using the portal and identify any roadblocks. Use this feedback to improve the portal’s fun…

      • Vozohealth
        https://www.vozohealth.com
        Intelligent Patient Portal: An Innovative and Patient-Centric Healthcare Technology | Vozo Blog
        Oct 26, 2023 — 7. Voice Your Opinions Patient feedback is invaluable for providers seeking to enhance the quality of care The portal often includes features that a…

      • Affise
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        The same strategy should be applied to partner portals. This practice allows you to evaluate if running a portal brings desirable results. Apart from it, monito…

How to get UPMC test results?MyUPMC is a free, secure online patient portal and mobile app that helps you manage and access your health information anywhere, anytime. With MyUPMC, you can: View your test results. Schedule and manage your appointments.

What is the phone number for UPMC patient portal?Need more help? If you require further assistance, contact your UPMC Central PA Portal help desk at 1-888-782-5678 or 717-988-0000 and press 6 to help you regain access to your UPMC Central PA Portal account.

How do I contact UPMC Central PA?You can contact us in one of three ways: Phone: UPMC Harrisburg, Community Osteopathic, West Shore: 717-782-5503. UPMC Carlisle: 717-960-3359.

https://www.upmc.com/patients-visitors/patient-portals/central-pa

Access your medical records online, message your doctor, refill your prescriptions and more. Sign-up or login to UPMC Central PA Portal.

https://upmccentralpaportal.com/mychart/Authentication/Login

Conveniently submit payments online and view your payment history. Learn more about the portal. How to use the UPMC Central PA Portal features.

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