In today’s digital healthcare landscape, patients seek convenient and secure ways to manage their medical information. TrueCare’s MyChart® Patient Portal offers a comprehensive solution, empowering patients to take control of their healthcare journey with easy, secure online access to critical health information and services.
Official Links
What is the TrueCare Patient Portal?
The MyChart® Patient Portal is a comprehensive digital platform that centralizes your healthcare management, providing patients with:
- Communicate directly with healthcare providers
- Schedule and manage appointments
- View test results
- Request prescription refills
- Pay medical bills
- Access medical records
Who Can Use the Portal?
TrueCare’s MyChart® is designed for:
- Patients of all ages
- Parents/legal guardians with proxy access
- Patients aged 0-11: Full chart access for guardians
- Patients aged 12-17: Modified access to protect minor privacy
How to Access the Portal
Signing Up Options:
-
In-Person Enrollment
- During a medical appointment
- Request assistance from TrueCare team
-
Phone Enrollment
- Call or text MyChart support: (760) 736-6776
-
Online Self-Registration
- Visit TrueCare.org
- Click MyChart tab
- Follow activation code prompts
Mobile and Computer Access
Mobile Device Setup
- Request activation code
- Create online account
- Download MyChart app from:
- Apple Store
- Google Play Store
- Select TrueCare as healthcare provider
- Set up Face ID, Touch ID, or 4-digit passcode
Computer Access
- Request activation code
- Visit TrueCare.org/mychart
- Enter created username and password
Key Features
Appointment Management
- Schedule primary and pediatric appointments
- Wait list feature for earlier time slots
- Receive notifications for available appointments
Communication
- Message providers
- Expect responses within three business days
- NOT for emergency communications (use 911 for emergencies)
Privacy and Security
Multi-Factor Authentication (MFA)
- Enhanced security layers
- Verification via email or text
- Protects private health information
- First-time login requires email and mobile number verification
Important Limitations
Some service appointments cannot be scheduled online:
- Acupuncture
- Behavioral Health
- Cardiology
- Chiropractic
- Dental
- Podiatry
For these services, call (760) 736-6767
Customer Support
MyChart Support Line: (760) 736-6776
- Password resets
- Activation code assistance
- Technical support
Billing and Payments
The portal enables patients to:
- View medical bills
- Make online payments
Unprovided Information
While the portal offers comprehensive features, specific details about:
- Exact billing processes
- Detailed privacy policy specifics
- Comprehensive security protocols
are not fully elaborated in the available documentation.
TrueCare’s MyChart® Patient Portal represents a modern, secure approach to personal healthcare management, offering patients unprecedented access and control over their medical information.
Contact Information:
- Appointments: (760) 736-6767
- MyChart Support: (760) 736-6776
https://truecare.org/patients/mychart-patient-portal/
In MyChart, you will be able to message your provider, request medication refills, view your lab results, and schedule appointments.
https://truecare.org/patients/mychart-patient-portal-draft/
With one phone number, you can set up an appointment at any TrueCare Health Center.
