Trinity Health Of New England: Secure Patient Portal Access for Modern Healthcare Management

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Trinity Health Of New England introduces its advanced MyChart Patient Portal, a comprehensive digital platform designed to revolutionize patient healthcare interaction and information management. This innovative portal empowers patients with immediate, secure access to their medical information and healthcare services.

Official Links

What Patients Can Do

The MyChart Patient Portal offers a range of essential healthcare management features:

  • View test results and physician comments
  • Request prescription refills
  • Manage and track appointments
  • Communicate with healthcare providers
  • Access medical records securely

Access and Login

New User Registration

Patients can sign up through the portal by:

  • Clicking “New User? Sign Up Now”
  • Following the registration process
  • Providing necessary personal information

Existing User Login

  • Enter MyChart Username
  • Input Password
  • Select “Sign In”

Support and Assistance

MyChart Support Line

  • Phone: (855) 474-7215
  • Hours: 7 a.m. – 7 p.m., 7 days a week
  • Dedicated to resolving patient portal questions and access issues

Important Transition Information

Recent Portal Update

  • Transition Date: November 2, 2024
  • New System: Trinity Health MyChart
  • Historical Data: Previous portal information remains accessible

Privacy and Security

Key Privacy Considerations

  • Cookies and web traffic analysis implemented
  • Comprehensive privacy policy available
  • Secure authentication process

Limitations and Notes

Historical Data Access

  • Information from visits before November 2, 2024, may have limited availability
  • Previous portals (MyCare/MyHealth) maintain read-only access to historical records

System Compatibility

Technical Requirements

  • JavaScript must be enabled
  • Cookies must be activated in web browser
  • Compatible with multiple devices and platforms

About Trinity Health

Trinity Health, the parent organization, is a significant healthcare delivery system:

  • Serves over 30 million people across 22 states
  • Operates 92 hospitals
  • Employs 123,000 colleagues, including 6,800 physicians

Additional Resources

Patients seeking more information can:

  • Visit the Frequently Asked Questions page
  • Contact MyChart Support Line
  • Explore Trinity Health Of New England website

Disclaimer

Portal features and accessibility are subject to ongoing updates. Patients are encouraged to verify current information through official channels.

Language Support

The portal offers multilingual support, including:

  • English
  • Spanish
  • Italian
  • Polish
  • Portuguese
  • Chinese
  • And several other languages

Trinity Health Of New England’s MyChart Patient Portal represents a significant advancement in patient-centered digital healthcare, offering convenient, secure, and comprehensive medical information management.

Contact Information:

Note: All information is current as of August 2025 and based on official Trinity Health Of New England sources.

FAQ

What patient portal does trinity-health use?Manage Your Health with the MyChart Patient Portal

MyChart makes managing your health care easier than ever by giving you secure, 24/7 access to your medical information and test results—all from the comfort of home.

How do I log in to the MHS patient portal?

AI Overview
  1. 1. Go to the Portal:
    Open your web browser and go to the official MHS GENESIS Patient Portal website: my.mhsgenesis.health.mil. 

      • Winn Army Community Hospital (.mil)
        https://winn.tricare.mil
        MHS GENESIS Patient Portal – Winn Army Community Hospital
        The MHS Patient Portal can be accessed by visiting https://my.mhsgenesis.health.mil. Along with the new electronic health record, the MHS GENESIS Patient Portal…

      • 412th Medical Group – Edwards Air Force Base (.mil)
        https://edwards.tricare.mil
        How To Access Your MHS GENESIS Patient Portal
        Direct access via web browser The most straightforward way to access the MHS GENESIS Patient Portal is through a web browser. Open your preferred browser and na…

  2. 2. Login:
    You will need either a DS Logon, a Common Access Card (CAC), or a Personal Identity Verification (PIV) card to log in. 

      • Tricare
        https://tricare.mil
        Secure Patient Portal | TRICARE
        Log in with a DS Logon account. See how to get one; with a Common Access Card; or with a Personal Identify Verification. Remember your username and password. On…

      • TRICARE Newsroom (.mil)
        https://newsroom.tricare.mil
        See Test Results and Clinical Notes in Your MHS GENESIS Patient Portal
        You’ll need a Common Access Card, a DS Logon account, or a Personal Identity Verification card to log in. Click the “Health Record” button on the menu located a…

  3. 3. DS Logon:
    If you have a DS Logon, enter your username and password to access the portal. 

      • Tricare
        https://tricare.mil
        Secure Patient Portal | TRICARE
        Log in with a DS Logon account. See how to get one; with a Common Access Card; or with a Personal Identify Verification. Remember your username and password. On…

      • 412th Medical Group – Edwards Air Force Base (.mil)
        https://edwards.tricare.mil
        How To Access Your MHS GENESIS Patient Portal
        Direct access via web browser The most straightforward way to access the MHS GENESIS Patient Portal is through a web browser. Open your preferred browser and na…

  4. 4. CAC or PIV:
    If you have a CAC or PIV card, follow the prompts to authenticate your identity and access the portal. 

      • Tricare
        https://tricare.mil
        Secure Patient Portal | TRICARE
        Log in with a DS Logon account. See how to get one; with a Common Access Card; or with a Personal Identify Verification. Remember your username and password. On…

      • TRICARE Newsroom (.mil)
        https://newsroom.tricare.mil
        See Test Results and Clinical Notes in Your MHS GENESIS Patient Portal
        You’ll need a Common Access Card, a DS Logon account, or a Personal Identity Verification card to log in. Click the “Health Record” button on the menu located a…

  5. 5. Create a DS Logon:
    If you don’t have a DS Logon, you can create one on the site by selecting the “Create Account” option, according to the Kimbrough Ambulatory Care website. 

      • Kimbrough Ambulatory Care (.mil)
        https://kimbrough.tricare.mil
        MHS GENESIS Patient Portal Activation Guide
        Open app, create/add account, enter code shown in step 2 to app. When using an authenticator app, the system will prompt user to enter the 6-digit code from the…

      • 412th Medical Group – Edwards Air Force Base (.mil)
        https://edwards.tricare.mil
        How To Access Your MHS GENESIS Patient Portal
        Direct access via web browser The most straightforward way to access the MHS GENESIS Patient Portal is through a web browser. Open your preferred browser and na…

  6. 6. Remote Proofing:
    You will be prompted to verify your identity through a remote proofing process, which may involve answering questions or uploading documents. 

      • Kimbrough Ambulatory Care (.mil)
        https://kimbrough.tricare.mil
        MHS GENESIS Patient Portal Activation Guide
        Open app, create/add account, enter code shown in step 2 to app. When using an authenticator app, the system will prompt user to enter the 6-digit code from the…

  7. 7. Upgrade to Premium Account:
    Once your DS Logon is created, upgrade it to a Premium Account to access your health information. 

      • Martin Army Community Hospital (.mil)
        https://martin.tricare.mil
        MHS GENESIS – Martin Army Community Hospital
        To create and then access the MHS GENESIS Patient Portal, please visit the DS LOGON web page. * If you do not have a common access card (CAC) or a MyPay accoun…

  8. 8. Accessing through Hospital/Clinic Website:
    Alternatively, you can find the patient portal link on your military hospital or clinic’s website (e.g., Winn Army Community Hospital, Martin Army Community Hospital). 

      • Winn Army Community Hospital (.mil)
        https://winn.tricare.mil
        MHS GENESIS Patient Portal – Winn Army Community Hospital
        The MHS Patient Portal can be accessed by visiting https://my.mhsgenesis.health.mil. Along with the new electronic health record, the MHS GENESIS Patient Portal…

      • Martin Army Community Hospital (.mil)
        https://martin.tricare.mil
        MHS GENESIS – Martin Army Community Hospital
        To create and then access the MHS GENESIS Patient Portal, please visit the DS LOGON web page. * If you do not have a common access card (CAC) or a MyPay accoun…

What is the Trinity Health Of New England?an integrated health care delivery system comprised of world-class providers and facilities dedicated to the full spectrum of preventive, acute, and

Are MyChart and Patient Portal the same thing?MyChart is EPIC’s patient portal.

https://www.trinityhealthofne.org/mychart

Trinity Health Of New England has transitioned to a new patient portal – Trinity Health MyChart – to better meet your needs. Any new information from visits

https://mychart.trinity-health.org/MyChart/Authentication/Login

Trinity Health Of New England has transitioned to a new patient portal – Trinity Health MyChart – to better meet your needs. Any new information from visits

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