Thompson Health offers patients a robust electronic patient portal called MyChart, designed to provide a seamless, coordinated healthcare experience across the UR Medicine enterprise. This innovative digital platform empowers patients to take an active role in managing their healthcare journey.
Official Links
- MyChart Portal: Thompson Health MyChart Access
What Patients Can Do with MyChart
Patients using the Thompson Health MyChart patient portal enjoy comprehensive healthcare management capabilities:
- 24/7 access to personal healthcare information
- View comprehensive health records
- Schedule certain appointments online
- Message providers directly
- Access lab and imaging test results immediately
- Track and pay medical bills
- Complete pre-visit electronic check-ins
Who Can Use the Portal
The MyChart portal is available to patients of Thompson Health and all UR Medicine practices. New users can register through the hospital’s website.
Accessing the Portal
Registration Process
- Visit the Thompson Health website
- Navigate to the MyChart section
- Click “request access”
- Complete the registration process
Login
- Use provided credentials
- Access portal via web browser or mobile application
Key Features
Comprehensive Healthcare Management
- Integrated healthcare view
- Instant access to medical records
- Secure communication with healthcare providers
- Simplified appointment scheduling
Patient Empowerment
- Self-advocacy tools
- Interactive healthcare platform
- Real-time medical information access
Privacy and Security
Thompson Health ensures patient data protection through:
- Secure login credentials
- HIPAA-compliant platform
- Encrypted data transmission
- Limited personal information access
Billing and Payments
The MyChart portal allows patients to:
- View medical bills
- Track payment history
- Make online payments
- Manage financial healthcare information
Additional Resources
Support
- Contact Thompson Health at (585) 396-6000
- Visit 350 Parrish Street, Canandaigua, NY 14424
Unprovided Information
While the available documentation provides substantial portal details, specific information about mobile app download procedures was not explicitly stated in the source materials.
Thompson Health’s MyChart patient portal represents a significant advancement in patient-centered healthcare technology, offering unprecedented access and control over personal medical information.
Disclaimer: Information accurate as of August 2025, based on Thompson Health’s official documentation.
FAQ
Are MyChart and patient portal the same thing?MyChart is EPIC’s patient portal.
Is Thompson Hospital part of UrMC?“Thompson Health is unquestionably one of the most progressive, well-run, and medically robust health systems in our region, so it is a natural fit with the URMC’s family of providers,” said URMC CEO Bradford C.
Does Westchester medical Center have a patient portal?These patient portals are secure online websites that provides our patients with convenient 24-hour access to personal health information including: medical …
Does St. Thomas have a patient portal?Patients can view your personal health record whenever and wherever you have access to the Internet. View your medical records, receive appointment reminders, updates from your doctor, and more! Already using the Patient Portal? Log In Here.
https://www.thompsonhealth.com/Health-Services/My-Thompson-Health
Thompson Health Electronic Patient Portal. All Thomposn Health practices are now on the MyChart patient portal which provides a seamless, coordinated patient
https://www.thompsonhealth.com/Search-Results?Search=patient+portal
You can safely and confidentially access your health information for the UR Medicine Thompson Health portals below.
