Sutter Health’s My Health Online (MHO) patient portal represents a groundbreaking digital platform designed to revolutionize how patients interact with their healthcare information. This innovative digital tool empowers patients with 24/7 access to critical healthcare resources, transforming traditional patient-provider communication.
Official Links
- Patient Portal Website: https://www.sutterhealth.org/en/patient-resources/my-health-online
- Login Page: https://myhealthonline.sutterhealth.org/mho/Authentication/Login
What is My Health Online?
My Health Online is Sutter Health’s comprehensive digital patient portal that connects patients directly to their healthcare ecosystem. The platform provides a secure, convenient way to manage personal health information and interact with healthcare providers.
Key Portal Capabilities
Patients can leverage the portal to:
- Book medical appointments
- Schedule laboratory tests
- Join video visits
- Manage prescription refills
- View test results
- Message healthcare providers
- Access real-time healthcare updates
Who Can Use It?
The patient portal is available for:
- Sutter Health patients
- Patients from Sutter Health Affiliates
- Community Connect Practice patients
Note: Sansum Clinic and Ridley-Tree Cancer Center patients have a separate MyChart login.
Accessing the Portal
Login Requirements
- Valid Login ID
- Password
- JavaScript enabled
- Cookies enabled
Enrollment Options
- Online registration
- Phone registration (800-4SUTTER)
- In-person registration at doctor’s office
Mobile App Availability
Patients can download the My Health Online mobile app from:
- Apple App Store
- Google Play Store
Advanced Features
Proxy Access
- Parents and caregivers can manage healthcare needs for dependents
- Teen-specific enrollment options available
On-Demand Video Visits
- Available daily from 8:00 am – 8:00 pm
- Supports patients 18 months and older
- Covers mild to moderate illness consultations
Privacy and Security
The portal is powered by MyChart® from Epic Systems Corporation, ensuring:
- Robust data protection
- Secure patient information management
- Compliance with healthcare privacy regulations
Customer Support
Support channels include:
- Help Center with FAQs
- Online Chat
- Weekdays: 7:00 am – 7:00 pm
- Phone Support
- Number: 800-4SUTTER
- Hours: Weekdays, 7:00 am – 7:00 pm
Billing Options
Patients can:
- Pay bills within the portal
- Use “Pay as Guest” feature for quick payments
- Access detailed billing information
Unprovided Information
Some specific details were not available in the source documents, such as:
- Exact registration process steps
- Comprehensive list of medical services covered
- Detailed privacy policy specifics
Sutter Health’s My Health Online portal represents a significant advancement in patient-centered digital healthcare, offering unprecedented convenience, accessibility, and control over personal health management.
Disclaimer: MyChart® is licensed from Epic Systems Corporation, © 1999 – 2024.
https://www.sutterhealth.org/en/patient-resources/my-health-online
Patient Portal. My Health Online. Make appointments, message your doctor, view test results and more through our digital patient portal and app. Enroll Now.
https://myhealthonline.sutterhealth.org/mho/Authentication/Login
My Health Online, Sutter Health’s secure digital patient portal, gives you personalized, 24-hour access to your healthcare. Manage appointments. Schedule
