Sutter Health’s My Health Online (MHO) is a digital patient portal designed to revolutionize how patients interact with their healthcare providers. This innovative platform empowers patients with 24/7 access to their personal health information, streamlining communication and healthcare management.
Official Links
- Website: https://www.sutterhealth.org/en/patient-resources/my-health-online
- Login Portal: https://myhealthonline.sutterhealth.org/mho/Authentication/Login
What is My Health Online?
My Health Online is Sutter Health’s comprehensive digital patient portal that connects patients directly to their healthcare resources. The platform offers a secure, convenient way to manage various aspects of personal healthcare through a single, user-friendly interface.
What Patients Can Do
Patients using My Health Online can:
- Book appointments
- Join video visits
- Message healthcare providers
- View test results
- Renew prescriptions
- Join waitlists
- Receive real-time medical updates
Who Can Use It
The patient portal is available for:
- Sutter Health patients
- Patients from affiliated healthcare networks
- Individuals 18 months and older (for video visits)
- Parents and caregivers (with proxy access)
How to Access the Portal
Patients can enroll through three primary methods:
- Online registration
- Calling 800-4SUTTER
- Registering at their doctor’s office
Mobile App Availability
My Health Online offers a mobile app compatible with:
- Apple App Store
- Google Play Store
Key Features
Video Visits
- On-demand virtual care
- Available daily from 8:00 am – 8:00 pm
- Suitable for mild to moderate illnesses
Prescription Management
- Easy prescription renewal requests
- Instant communication with healthcare providers
Appointment Flexibility
- Schedule new appointments
- View past and upcoming appointment details
- Join waitlists
Privacy and Security
The portal emphasizes patient data protection:
- Secure login process
- Requires JavaScript and cookies
- Uses MyChart® technology by Epic Systems Corporation
- Complies with healthcare privacy regulations
Customer Support
Support options include:
- Help Center with FAQs
- Live chat support
- Weekdays: 7:00 am – 7:00 pm
- Phone support: 800-4SUTTER
Billing and Payments
Patients can:
- Pay bills online
- Use “Pay as Guest” feature
- Access billing information securely
Limitations and Considerations
Specific Requirements
- Must enable JavaScript
- Must enable cookies
- Requires internet connection
Special Notes
- Sansum Clinic and Ridley-Tree Cancer Center patients should use Sansum MyChart
Sutter Health’s My Health Online represents a significant advancement in patient-centered healthcare technology, offering unprecedented convenience, accessibility, and control over personal health information.
Disclaimer
MyChart® is licensed from Epic Systems Corporation, © 1999 – 2024.
Note: Always consult directly with Sutter Health for the most current information about the patient portal.
https://myhealthonline.sutterhealth.org/mho/Authentication/Login
My Health Online, Sutter Health’s secure digital patient portal, gives you personalized, 24-hour access to your healthcare.
https://www.sutterhealth.org/en/patient-resources/my-health-online
Sutter Health’s digital patient portal, My Health Online (MHO), connects over one million patients to their doctors and health records anytime, anywhere.
