St. Peter’s Health: Secure Patient Portal Access for Helena Healthcare Patients

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St. Peter’s Health has transformed patient digital healthcare management with MyChart, a comprehensive online health information service that provides patients with secure, convenient access to their medical information and healthcare tools.

Official Links

What is MyChart?

MyChart is a world-class health information platform that replaces the previous Patient Portal, offering patients a secure, one-stop online solution for managing healthcare needs. This digital tool is part of St. Peter’s $25 million investment in Epic, the gold standard of electronic health record systems.

What Patients Can Do

Patients using MyChart can:

  • Manage and view appointments
  • Message healthcare teams
  • Access test results
  • Update personal information
  • Pre-register for appointments
  • View medical information
  • View and pay bills
  • Request prescription refills
  • Sign consent forms

Who Can Use MyChart

Most St. Peter’s Health patients can use MyChart. However, patients will need to:

  • Have received services after June 10, 2023
  • Complete an activation process
  • Verify their identity

How to Access MyChart

Patients can access MyChart through:

  • Computer
  • Smartphone
  • Tablet
  • Mobile app

Activation Methods

  1. Receive instant activation during appointment scheduling
  2. Get activation code via text message
  3. Find activation information on after-visit summaries
  4. Request activation from care team

Downloading the App

Patients can download MyChart by:

  • Visiting their smartphone’s app store
  • Searching “MyChart”
  • Selecting “St. Peter’s Health”
  • Following installation instructions

Privacy and Security

MyChart is administered by Epic’s electronic health record system, ensuring:

  • Secure information viewing
  • Protected provider messaging
  • Controlled access to personal health information

Customer Support

Patients can get help through multiple channels:

  • MyChart Help Desk: 1-855-274-2517
  • Patient Portal Help Desk: 406-495-6888
  • Email: [email protected]

Billing and Payments

Patients can:

  • View bills
  • Pay outstanding balances
  • Access billing information for services before June 10, 2023, through the legacy Patient Portal

Important Transition Notes

  • As of June 10, 2023, Patient Portal is read-only
  • Not all historical medical records automatically transfer
  • Some MyChart functionalities activate after a new appointment

Unprovided Information

Certain details were not explicitly stated in the source documents, such as:

  • Specific eligibility criteria
  • Detailed identity verification process
  • Comprehensive list of all potential MyChart features

St. Peter’s Health MyChart represents a significant upgrade in patient digital healthcare management, offering secure, convenient access to personal health information and essential healthcare tools.

Note: Always consult directly with St. Peter’s Health for the most current and personalized information about MyChart access and features.

https://www.sphealth.org/patients-visitors/mychart

MyChart allows you to manage appointments, review portions of your health information, send messages to your physician, request prescription refills and

https://www.sphealth.org/stories-news/stories/mychart-replaces-patient-portal-user-help-and-activation-information

On June 10, 2023, we switched to MyChart from our previous health information service, Patient Portal. MyChart offers secure, one-stop

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Rome, Georgia 30161

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