Patient portals have revolutionized healthcare communication, providing patients with unprecedented access to their medical information. UNC Health Southeastern offers a comprehensive digital platform that empowers patients to take an active role in managing their healthcare journey.
Official Links
- UNC Health Southeastern MyChart: www.myuncchart.org
- Contact Support: 888-996-2767
What is the Patient Portal?
The MyChart portal provides patients with a secure, convenient way to:
- Message healthcare providers
- Request appointments
- Access test results
- Request prescription refills
- Pay bills online
- Manage accounts for loved ones
- Track personal health information
Who Can Use It
Patients of UNC Health Southeastern can access the portal, which includes:
- UNC Hospitals
- UNC Children’s
- UNC Health Rex
- UNC Health Lenoir
- And multiple other regional healthcare facilities
Important Transition Information
On July 23, 2022, UNC Health Southeastern transitioned from Southeastern MyChart to My UNC Chart. Key points include:
- Most users can continue using their existing username and password
- App users must search for “UNC Health Care” in the organization selection
- Previous account data remains accessible for bill payments and historical records
How to Access the Portal
- Visit www.myuncchart.org
- Log in with existing credentials
- If login issues occur, contact customer service at 888-996-2767
Mobile App Access
Patients can download the MyChart mobile app:
- Search for “MyChart” in your device’s app store
- Select “UNC Health Care” when prompted
Privacy and Security
UNC Health Southeastern ensures patient data protection through:
- Secure login credentials
- Encrypted data transmission
- Restricted access controls
Customer Support
- Phone: 888-996-2767
- Available for technical assistance and account inquiries
Billing and Payments
The portal allows patients to:
- View current bills
- Make online payments
- Access billing history
Limitations and Considerations
- Not for urgent medical communication
- Emergency concerns should be directed to 911 or immediate medical care
- Some medical record components may have restricted access
Unspecified Details
Some specific implementation details were not provided in the source documents, such as:
- Exact password reset procedures
- Comprehensive list of all portal features
- Detailed security protocol specifics
The UNC Health Southeastern patient portal represents a significant advancement in patient-centered healthcare technology, offering convenient, secure access to personal health information.
Disclaimer: Information accurate as of July 2022 transition date. Users should verify current portal features and access methods.
FAQ
How do I log in to the MHS patient portal?
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1. Go to the Portal:Open your web browser and go to the official MHS GENESIS Patient Portal website: my.mhsgenesis.health.mil.
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2. Login:You will need either a DS Logon, a Common Access Card (CAC), or a Personal Identity Verification (PIV) card to log in.
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3. DS Logon:If you have a DS Logon, enter your username and password to access the portal.
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4. CAC or PIV:If you have a CAC or PIV card, follow the prompts to authenticate your identity and access the portal.
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5. Create a DS Logon:If you don’t have a DS Logon, you can create one on the site by selecting the “Create Account” option, according to the Kimbrough Ambulatory Care website.
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6. Remote Proofing:You will be prompted to verify your identity through a remote proofing process, which may involve answering questions or uploading documents.
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7. Upgrade to Premium Account:Once your DS Logon is created, upgrade it to a Premium Account to access your health information.
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8. Accessing through Hospital/Clinic Website:Alternatively, you can find the patient portal link on your military hospital or clinic’s website (e.g., Winn Army Community Hospital, Martin Army Community Hospital).
Are MyChart and patient portal the same thing?MyChart is EPIC’s patient portal.
How to get unc MyChart?Please contact customer service at 888-996-2767 for help activating your account. In order to grant you a My UNC Chart account, we will verify your identity using questions from a third-party verification system. Once verified, you will be able to create your My UNC Chart account.
How do you start a patient portal?
- Identify your target audience. …
- Follow your patients’ priorities. …
- Keep patient portal requirements in mind. …
- Evaluate the efficiency of the portal. …
- Consider data security concerns. …
- Find your software development partner.
https://www.unchealthsoutheastern.org/patients-visitors/patient-information/mychart/
My UNC Chart, which offers the same great MyChart features: messaging with your provider; requesting appointments; accessing test results; requesting
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