Shawnee Health Service offers patients a cutting-edge Patient Portal designed to revolutionize how individuals interact with their healthcare information. This digital platform provides secure, convenient access to essential medical services, empowering patients to take an active role in managing their healthcare journey.
Official Links
- Website: https://www.shawneehealth.com/resources/patient-portal/
- Patient Portal: https://14668-2.portal.athenahealth.com/
What Patients Can Do
The Patient Portal offers a comprehensive suite of features that streamline healthcare management:
-
Appointment Management
- Schedule new appointments
- Reschedule existing appointments
- View upcoming and past appointments
-
Medical Information Access
- View lab results
- Access health information
- Review medical records
-
Communication
- Securely message healthcare providers
- Request prescription refills
- Receive provider communications
Who Can Use the Patient Portal
The Patient Portal is available to:
- Active patients over 13 years old
- Legal guardians with appropriate authorization
- Family members with granted access
Special Considerations for Minors
For patients aged 12-17, there are specific privacy protections:
- Parents can only access billing information
- Confidential services remain private
- Protects teens seeking sensitive healthcare services
Access and Login
Requirements
- Valid email address
- Computer or mobile device with internet access
- Web browser (Firefox or Chrome recommended)
Login Process
- Visit the Patient Portal website
- Click “Login with Athenahealth”
- Enter email and password
- Complete authentication
Privacy and Security
Shawnee Health prioritizes patient data protection:
- Encrypted connections
- Secure Socket Layer (SSL) encryption
- Firewall-protected electronic medical records
- Strict access controls
Security Best Practices
- Always sign out after use
- Use a private, secure device
- Keep email address current
- Change password immediately if compromised
Customer Support
Contact Information
- Phone: (618) 519-9200
- Email: [email protected]
- TTY: 711 (Hearing Impaired)
- Address: 109 California Street, Carterville, IL 62918
Billing and Payments
The Patient Portal offers convenient billing features:
- View account balance
- Make online payments
- Manage saved payment methods
- View payment history and statements
Unprovided Information
Some details were not explicitly specified in the source documents:
- Exact mobile app availability
- Specific technical requirements beyond browser recommendations
- Detailed pricing for services
Final Thoughts
Shawnee Health’s Patient Portal represents a significant advancement in patient-centered healthcare, offering unprecedented convenience, security, and accessibility.
Disclaimer: Always consult directly with Shawnee Health for the most current information about the Patient Portal and its services.
https://www.shawneehealth.com/resources/patient-portal/
Shawnee Health’s Patient Portal allows you more access to your care team than ever before. With just a click of a button you can now complete a variety of
https://14668-2.portal.athenahealth.com/
Shawnee Health’s Patient Portal allows you more access to your care team than ever before. With just a click of a button you can now complete a variety of
