The Student Health and Counseling (SHAC) Patient Portal is a revolutionary digital platform designed to streamline healthcare management for university students. This secure online tool empowers students to take control of their health information, schedule appointments, and communicate with healthcare providers efficiently.
Official Links
- Portland State University Patient Portal: https://www.pdx.edu/health-counseling/patient-portal
- University of New Mexico SHAC Health Portal: https://shac.unm.edu/shac-health-portal.html
What Can You Do with the Patient Portal?
The SHAC Patient Portal offers a comprehensive range of features to enhance your healthcare experience:
Key Features
- Update personal profile information
- View and manage health history
- Schedule medical appointments
- Cancel or modify existing appointments
- Complete pre-visit questionnaires
- View and print referrals
- Access medical handouts
- Review provider messages
- Upload insurance card images
- Check immunization records
- View account billing information
Access and Login
Login Process
- Navigate to the MyChart platform
- Use your university credentials (Odin username/password)
- Confirm your date of birth
- Access the homepage
- Select desired services from the menu
Privacy and Security
Both patient portals prioritize data protection:
- Secure web-based platform
- Multi-factor authentication
- Encrypted communication
- Compliance with healthcare data regulations
Important Security Notes
- Notifications sent to university email
- Messages become part of Electronic Medical Record (EMR)
- Urgent medical concerns should NOT use secure messaging
Technical Support
Portland State University
- Email: [email protected]
- Response time: 24 hours (weekdays), 72 hours (weekends)
University of New Mexico
- IT Support: (505) 277-5757
- NetID Password Reset: https://netid.unm.edu
- SHAC Reception: (505) 277-3136
Login Troubleshooting
Potential login issues may occur:
- New students logging in before class start date
- Unupdated registration status in university system
Appointment Management
Cancellation Policy
- Cancel appointments by 3 p.m. on the previous day
- Late cancellations may incur a $20 fee
Additional Considerations
Urgent Medical Situations
- For life-threatening emergencies, always call 911
- Do not rely on patient portal for immediate medical attention
Unprovided Information
Some details were not explicitly available in the source documents:
- Specific mobile app download instructions
- Comprehensive billing process
- Detailed privacy policy specifics
The SHAC Patient Portal represents a significant advancement in student healthcare management, offering convenient, secure, and comprehensive access to personal health information.
Recommended Next Steps
- Verify eligibility
- Gather necessary login credentials
- Complete initial profile setup
- Familiarize yourself with portal features
Note: Specific portal features and access may vary between institutions. Always consult your university’s specific SHAC guidelines.
https://www.pdx.edu/health-counseling/patient-portal
Appointments- schedule routine and same day medical appointments, view and cancel existing appointments, and complete appointment specific questionnaires.
https://shac.unm.edu/shac-health-portal.html
You must use your UNM NetID to access the SHAC Patient Portal. ยท All notifications from SHAC and your SHAC providers will go to your UNM e-mail address.
