Piedmont Healthcare: Your Trusted Patient Portal for Secure Medical Access

Piedmont Healthcare’s MyChart patient portal revolutionizes how patients interact with their healthcare information, offering a comprehensive digital platform that empowers individuals to take an active role in managing their medical journey.

Official Link

• MyChart Portal: https://mychart.piedmont.org

What is MyChart?

MyChart is Piedmont Healthcare’s secure online patient portal that provides personalized and convenient access to your medical records and healthcare services. This digital tool transforms patient-provider communication by offering:

• Instant access to personal health information
• Secure communication channels
• Convenient healthcare management tools

Who Can Use MyChart?

Patients of Piedmont Healthcare can use MyChart by:

• Signing up during an office visit with an activation code
• Using the self-sign-up option online
• Requesting proxy access for caregivers or parents

How to Access the Portal

Patients can access MyChart through two primary methods:

1. Web Portal: https://mychart.piedmont.org
2. Mobile Application (Available on Apple App Store and Google Play Store)

Mobile App Download Steps

1. Search “MyChart” in your app store
2. Select Piedmont Healthcare as your provider
3. Log in using your credentials

Key Features and Services

MyChart empowers patients with the ability to:

• Connect with healthcare teams
• View test results
• Schedule medical visits
• Request prescription refills
• Complete e-Check-In before appointments
• Receive text message notifications
• Request medical records

Privacy and Security

Piedmont Healthcare prioritizes patient data protection through:

• Two-factor authentication
• 128-bit SSL encryption
• Secure login credentials
• Compliance with federal and state privacy laws

Authentication Update

Starting May 14th, MyChart users must obtain a two-factor authentication code to verify identity during login.

Customer Support

Help Desk Contact:

• Phone: 855-788-6277
• Available for:
  • Account activation
  • Password resets
  • Technical support

Response Time Expectations

• Provider message responses: Within 2 business days
• Important: For emergencies, always call 911 or visit the nearest emergency room

Additional Sharing Capabilities

Patients can:

• Share health information with providers outside Piedmont via “Share Everywhere”
• Download visit information
• Link accounts with other healthcare organizations

Limitations and Considerations

• Not all test results may be available electronically
• Sensitive medical information might be restricted
• Providers control which test results are shared

Getting Started

1. Visit a Piedmont Healthcare facility
2. Request an activation code
3. Complete online registration
4. Create unique login credentials

Final Thoughts

MyChart represents Piedmont Healthcare’s commitment to patient-centered, technologically advanced healthcare delivery. By providing a secure, user-friendly platform, patients gain unprecedented control and transparency in managing their health journey.

Disclaimer: Always consult healthcare professionals for personalized medical advice and urgent health concerns.