Packard Health Patient Portal: Secure, Trusted Healthcare Access

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The Packard Health Patient Portal represents a modern approach to personal healthcare management, offering patients a convenient digital platform to interact with their healthcare providers. This innovative tool empowers patients to take an active role in managing their health information and medical care.

Official Links

What You Can Do with the Patient Portal

The MyChart Patient Portal provides multiple essential healthcare management features:

Communication Capabilities

  • Direct communication with your healthcare provider
  • Get answers to medical questions from home
  • Secure messaging with your medical team

Medical Information Access

  • View test results quickly
  • Read your doctor’s comments on test results
  • Eliminate waiting for phone calls or mailed results

Prescription Management

  • Request prescription refills
  • Submit refill requests for medications

Upcoming Features

The portal indicates several upcoming features:

  • Appointment management
  • Scheduling future appointments
  • Viewing past and upcoming appointment details
  • Billing account management

How to Access the Patient Portal

Activation Process

Patients can activate their MyChart portal through two primary methods:

  1. Email Activation

    • Email [email protected]
    • Include:
      • Full name
      • Preferred activation method (email or text)
      • Name of Packard Health primary care provider
  2. In-Person Activation

    • Complete portal registration during your next office visit

Important Activation Details

  • Account activation typically takes 3-5 business days
  • You’ll receive activation instructions via text or email

Privacy and Security

Technical Support

  • Technical support provided by University of Michigan Health-West
  • Packard Health remains a separate entity from UM Health-West
  • Your medical records are exclusively maintained by Packard Health

Support Information

Contact Details

  • Call Center: (734) 971-1073
  • MyChart Support: Available through dedicated support request system

Unique Organizational Details

Packard Health is a:

  • 501(c)(3) non-profit organization
  • BCBS Patient-Centered Medical Home recognized practice
  • Health Center Program grantee
  • Federally recognized healthcare provider

Unprovided Information

Some portal features are marked “Coming Soon”, including:

  • Full appointment management
  • Complete billing account functionalities
  • eCheck-in process

Disclaimer

While the patient portal offers numerous conveniences, patients should always confirm critical medical information directly with their healthcare provider.

Additional Resources

  • Explore Packard Health’s comprehensive services
  • Check food pantry and Fresh-a-Sprout market locations
  • Sign up for Packard Health News

Tax ID: 38-2269817
© 2025 Packard Health

https://packardhealth.org/mychart-patient-portal/

MyChart is the best way to manage your health care. Login to your patient portal to communicate with your health care team, view test results and more!

https://packardhealth.org/

Appointments, Locations, and Hours · Access Your MyChart Patient Portal · Learn About Our Services · Meet Our Health Care Team

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