The Optum Medical Care patient portal, powered by MyChart, represents a revolutionary approach to personal healthcare management. This digital platform empowers patients to take control of their health information, providing convenient, secure access to critical medical resources and communication tools.
Official Links
- Patient Portal: https://east.optum.com/patient-resources/access-patient-portal/
- MyChart Login: https://epicmychart.optum.com/mychart/Authentication/Login
What is the Optum Patient Portal?
The MyChart patient portal is a personalized, secure website designed to streamline healthcare interactions. It enables patients to manage their medical information and communicate with healthcare providers from any web-enabled device.
Key Features
Comprehensive Health Management
- View test results
- Access medication lists
- Review upcoming appointments
- Check medical bills
- Request prescription refills
Communication Tools
- Send messages to care teams
- Schedule appointments online
- Complete pre-visit tasks remotely
- Connect with doctors virtually
Who Can Use the Portal?
The Optum patient portal is available for:
- Patients of Optum Medical Care
- Patients in New York and New Jersey
- Adults and parents managing dependent accounts
Dependent Access Guidelines
- Ages 0-11: Full parental access
- Ages 12-17: Limited parental access
- Ages 18+: Patient controls account access
How to Access the Portal
Account Creation Options
- Online signup
- Request activation link from care team
- Visit front desk for assistance
Login Process
- Visit https://epicmychart.optum.com/mychart/
- Enter username and password
- Complete two-step verification
Mobile App Availability
Available for:
- Apple iOS devices
- Android smartphones
Note: Requires prior account setup
Privacy and Security
The Optum MyChart portal ensures:
- HIPAA compliance
- Encrypted information storage
- Two-step verification
- Secure data transmission
Language Support
- English primary language
- Spanish translation available
Customer Support
MyChart Support Helpline:
- Phone: (833) 678-8687
- TTY: 711
- Email: [email protected]
- Hours: Monday-Friday, 8:00am – 5:00pm ET
Billing and Payments
Patients can:
- View medical bills
- Pay online
- Access payment options via portal
Limitations and Restrictions
Countries Without Access
Portal unavailable in multiple countries, including:
- China
- Iran
- North Korea
- Russia
- Several African and Asian nations
Important Considerations
Non-Urgent Use
- Not for emergency communications
- 48-72 hour message response time
- Emergency: Call 911
Unprovided Information
Some specific details were not available in the source documents, such as:
- Exact registration process screenshots
- Detailed security protocol specifics
- Comprehensive list of all supported devices
The Optum patient portal offers a modern, secure approach to personal healthcare management, giving patients unprecedented access and control over their medical information.
https://east.optum.com/patient-resources/access-patient-portal/
MyChart, our patient portal, keeps all your health information in one easy-to-access place. Schedule appointments, get a medication refill, review test results
https://epicmychart.optum.com/mychart/Authentication/Login
Optum® portal for patients in New York and New Jersey. Our patient portal, MyChart, will help you keep all your health information in one easy-to-access place.
