New York Oncology Hematology (NYOH) offers patients a comprehensive digital care companion called Navigating Care, a sophisticated patient portal designed to streamline healthcare management and communication for cancer and blood disorder patients.
Official Links
- Patient Portal Website: https://newyorkoncology.com/for-patients/patient-portal
- Navigating Care Portal: https://newyorkoncology.navigatingcare.com/
What is the NYOH Patient Portal?
Navigating Care is more than just a traditional patient portal. It’s a robust digital platform that empowers patients to:
- Access health information 24/7
- Receive personalized patient education
- Prepare for doctor visits
- Complete forms remotely
- Review lab and test results
- Communicate securely with care teams
- Connect with supportive patient communities
Who Can Use the Portal?
The patient portal is exclusively available to:
- Current NYOH patients
- Patients receiving cancer or blood disorder treatments
- Individuals with an invitation from the NYOH clinic
How to Access the Portal
Enrollment Process
- Ensure NYOH has your current email address
- Wait for an email invitation from Navigating Care
- Check spam/junk folders if no invitation received
- Follow the 3-step registration wizard
- Create account credentials
- Bookmark https://patient.navigatingcare.com
Key Features and Services
Patient Management Tools
- Comprehensive health record access
- Secure messaging with care team
- Appointment tracking
- Medication list review
- Test result notifications
Privacy and Security
NYOH ensures patient data protection through:
- SSL (Secure Sockets Layer) encryption
- Secure web portal
- Controlled access mechanisms
- Compliance with healthcare privacy standards
Security Highlights
- Personal information protection
- Encrypted data transmission
- Controlled user authentication
Customer Support
For portal assistance, patients can:
- Call: 1-800-925-4456
- Email: [email protected]
Support Availability
- Account registration help
- Technical support
- Portal navigation guidance
Billing and Payments
While specific billing features aren’t detailed in the provided sources, the portal likely offers payment-related functionalities. Patients are encouraged to contact NYOH directly for precise billing portal capabilities.
Important Notes
Legacy Portal Users
- MyCarePlus patient portal is no longer supported
- Previous login credentials will not work
- Users must enroll in Navigating Care
Unprovided Information
Some details not explicitly specified in the sources include:
- Exact mobile app availability
- Comprehensive billing portal features
- Specific data synchronization capabilities
New York Oncology Hematology’s Navigating Care patient portal represents a modern, patient-centric approach to healthcare management, offering comprehensive digital tools for cancer and blood disorder patients.
Disclaimer: This information is based on sources current as of August 2025 and may be subject to updates.
https://newyorkoncology.com/for-patients/patient-portal
You will need to enroll in Navigating Care to access NYOH’s patient portal. Navigating Care is updating to improve your experience. Below are tip sheets to help
https://newyorkoncology.navigatingcare.com/
Welcome to the patient portal. This portal can assist you in contacting your doctor’s office, tracking your health status and providing patient education and
