NYC Health + Hospitals: Secure Patient Portal Access for New Yorkers

NYC Health + Hospitals offers a comprehensive digital patient portal designed to streamline healthcare management for New York City residents. This innovative platform provides patients with convenient, secure access to their medical information and essential healthcare services.

Official Links

• NYC H+H MyChart: https://epicmychart.nychhc.org/mychart/Authentication/Login
• Patient Portal: https://patientportal.cityofnewyork.us/pp-web/login

What Patients Can Do

The patient portal empowers users with multiple critical healthcare management features:

1. Message Your Doctor’s Office

   • Send secure electronic messages directly to healthcare providers
   • Communicate from the comfort of your home

2. Test Results Access

   • View medical test results quickly
   • Read doctor’s comments within days
   • No more waiting for phone calls or letters

3. Prescription Management

   • Request medication refills electronically
   • Submit refill requests for existing prescriptions

4. Appointment Management

   • Schedule appointments online
   • View past and upcoming appointment details
   • Primary care provider scheduling

Access and Login

Login Options

• Standard username and password login
• Passkey login option
• Sign-up with activation code
• Sign-up without activation code

Language Support

The portal offers multilingual support, including:

• English
• Spanish
• French
• Arabic
• Chinese (Simplified and Traditional)
• Bengali
• Polish
• Haitian Creole
• Korean
• Russian

Additional Services

Vaccination Information

• COVID-19 and Flu vaccines available
• Appointments can be scheduled by calling 1-844-692-4692
• Walk-in options available for everyone 6 months and older

Privacy and Security

• MyChart® platform licensed from Epic Systems Corporation
• Secure electronic communication
• Protected health information management

Customer Support

Help Desk Contact

• Phone: 1-844-692-4692
• Available for:
  • Appointment scheduling
  • Medical advice
  • COVID-19 and flu-related concerns

Billing Information

• Pay bills as a guest
• Access guest estimates
• Online billing management options

Technical Requirements

• JavaScript must be enabled
• Cookies must be enabled in web browser

Unprovided Information

Some specific details were not available in the source documents, including:

• Exact mobile app download instructions
• Comprehensive security protocol details
• Specific account creation process

NYC Health + Hospitals’ patient portal represents a significant advancement in digital healthcare access, providing New Yorkers with a convenient, multilingual, and secure platform for managing their healthcare needs.

© 1999 – 2025 NYC Health + Hospitals

Note: Always consult directly with healthcare providers for the most current and personalized information.