The Northside Hospital Diagnostic Clinic patient portal, powered by FollowMyHealth, offers patients a comprehensive digital platform for managing their healthcare information and communication. This secure web-based system provides 24/7 access to important medical resources and patient-centered services.
Official Links
- Patient Portal: Northside Hospital Diagnostic Clinic Patient Portal
- Login Portal: FollowMyHealth Sign In
What Patients Can Do
The FollowMyHealth patient portal enables patients to:
- Review laboratory results
- Conduct non-urgent electronic communications with the medical office
- Access personal health information securely
Access and Enrollment
Important Enrollment Requirements
- An access code is MANDATORY for account creation
- Access codes are provided only during in-office visits
- Do NOT create an account without the specific access code
Portal Usage Guidelines
- Allow 2 weeks for results to be posted after appointments
- Lab results can be reviewed by following directions on the portal homepage
- Prescription refill requests should be directed to your pharmacy
- Allow 24-48 hours for prescription refill processing
Communication Limitations
Critical Communication Warning
- NOT for urgent or emergency communications
- Not a replacement for in-person office visits
- Do not send messages requiring immediate medical attention
Privacy and Security
Patient Responsibilities
- Maintain password confidentiality
- Monitor and control account access
- Responsible for account security
Third-Party App Connections
- Northside does not endorse third-party health record apps
- Patients assume full data protection responsibility when connecting external applications
- Recommended to carefully review privacy policies and terms of use
Technical Support
Technical Support Number: 770-718-5554
Communication Response Time
- Expect response within 72 hours
- If no response received, contact the office directly
Additional Portal Policies
- Communication is restricted to the logged-in patient
- Family member communications require separate portal accounts
- Compliance with Portal Terms is required
Unprovided Information
- Specific mobile app download instructions are not detailed in the source documents
- Exact billing portal functionality is not comprehensively explained
Key Takeaways
The Northside Hospital Diagnostic Clinic patient portal offers a secure, convenient method for patients to manage their healthcare information. By following the provided guidelines and understanding the portal’s limitations, patients can effectively utilize this digital healthcare tool.
Disclaimer: Always consult directly with Northside Hospital Diagnostic Clinic for the most current and personalized information regarding their patient portal services.
https://northsidediagnosticclinic.com/patient-resources/patient-portal
Patient Portal · Please allow 2 weeks for results to be posted to the portal after your appointment · Get your lab results by reading the directions on the portal
https://ngdc.followmyhealth.com/
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