Patient portals have revolutionized how individuals interact with their healthcare providers, offering convenient and secure access to personal medical information. Optum Colorado’s patient portal provides patients with a comprehensive digital platform to manage their healthcare needs efficiently and effectively.
Official Links
- Optum Colorado Patient Support: https://www.optum.com/en/care/locations/colorado/optum-colorado/patient-support.html
- Patient Portal: MyChart and FollowMyHealth
What is the Patient Portal?
Optum Colorado has transitioned to the MyChart patient portal, offering patients a robust digital healthcare management tool. This platform enables patients to:
- View medical records
- Pay medical bills online
- Message healthcare providers
- Request prescription refills
- Schedule or cancel appointments
- Access comprehensive health information
Who Can Use It
Patients of Optum Colorado can access the patient portal, including:
- Patients from Denver metro area
- Patients from Colorado Springs and Pikes Peak region
- Patients of previously independent clinics like Mountain View Medical Group (MVMG)
How to Access and Log In
Access Guidelines
- For visits on or after December 1, 2024: Use MyChart
- For visits before November 30, 2024: Depend on specific provider portal (FollowMyHealth)
Login Options
- Sign in to MyChart
- Alternative login for specific locations:
- Optum Colorado in Denver (NWP): FollowMyHealth
- Optum – Colorado Springs: FollowMyHealth
- Optum Colorado in Pikes Peak area: MVMG patient portal
Features and Services
Appointment Management
- Schedule new appointments
- Cancel existing appointments
- View appointment history
Medical Information
- Access complete medical records
- Review test results
- Communicate with healthcare providers
Billing
- Online bill payment
- View billing statements
- Manage payment methods
Privacy and Security
Optum Colorado emphasizes patient data protection through:
- Secure login processes
- HIPAA compliance
- Encrypted communication channels
- Limited access to personal health information
Customer Support
Contact Information
- Colorado Springs and Pikes Peak region: 1-719-522-1133
- Denver metro area: 1-303-425-4680
- TTY: 711 (for all locations)
Patient Experience Feedback
- Email: [email protected]
- Phone: 1-719-463-5518
Billing Information
Patients can:
- Pay bills online
- View current and past billing statements
- Set up payment plans
- Manage billing information securely
Unprovided Information
Some specific details about the MyChart app download process were not explicitly provided in the source documents.
Optum Colorado’s patient portal represents a significant advancement in patient-centered healthcare, offering convenience, transparency, and direct communication between patients and healthcare providers.
Note: Information accurate as of August 2025, based on Optum Colorado’s patient support documentation.
FAQ
Are MyChart and Patient Portal the same thing?MyChart is EPIC’s patient portal.
How to see appointments on Optum?Log in to your Optum MyChart account, then select “Appointments & Visits” and find your upcoming appointment.
Does Optum use Epic?
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https://www.optum.com/en/care/locations/colorado/optum-colorado/patient-support.html
Introducing the new MyChart patient portal. It’s easy to pay your bill online, schedule visits, view medical records, message your provider, and more. MyChart
https://www.followmyhealth.com/
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