The New River Health (NRH) Patient Portal, MyChart, is a comprehensive digital platform designed to streamline patient healthcare management. This innovative tool empowers patients by providing direct, convenient access to their medical information and healthcare services.
Official Links
What Patients Can Do with MyChart
MyChart offers patients a robust set of features to manage their healthcare efficiently:
- Appointment Management: Schedule and manage medical appointments
- Prescription Renewals: Request medication prescription refills
- Test Results: Receive and review medical test results
- Bill Payment: Pay healthcare bills online
Who Can Use MyChart
The portal is available to:
- Existing New River Health patients
- Primary caregivers (with a signed HIPAA waiver)
Accessing the Portal
While specific login instructions are not detailed in the provided sources, patients can likely access MyChart through the “ACCESS MYCHART” button on the NRH website.
Features and Services
Patient-Centered Medical Home (PCMH) Model
NRH’s MyChart is part of their Patient-Centered Medical Home approach, which:
- Coordinates patient care across the health system
- Promotes communication between patients and healthcare providers
- Improves healthcare quality and access
- Increases patient and staff satisfaction
- Potentially reduces overall healthcare costs
Privacy and Security
Key Privacy Considerations
- HIPAA compliance is emphasized
- Patient information can be accessed for:
- Hospital admissions
- Test referrals
- Medication verification
Communication Efficiency
NRH’s Communications Center handles approximately 150,000 calls annually. MyChart provides:
- A direct communication channel
- Quickest method to reach NRH
- 24/7 access from anywhere
Additional Portal Benefits
- Time-saving tool for patients
- Stress reduction for caregivers
- Emergency information accessibility
- Particularly helpful during high-volume periods (e.g., Monday calls)
Customer Support
Contact Information:
- Phone: 304-469-2905
Billing and Payments
MyChart includes a “Pay My Bill” feature, allowing patients to manage their healthcare financial responsibilities online.
Unprovided Information
The sources do not specify:
- Exact login process
- Mobile app download instructions
- Specific security protocols
- Detailed technical requirements for portal access
New River Health’s MyChart patient portal represents a modern, patient-centric approach to healthcare management, offering secure, quick access to essential medical information and services.
Note: Always consult directly with New River Health for the most current and accurate portal information.
https://www.newriverhealthwv.com/existing-patient/
Navigating the medical pathway can be challenging, but with NRH’s patient portal, My Chart, you may: Make/Manage Your Appointment; Request Prescription
https://www.newriverhealthwv.com/
New River Health offers a wide range of comprehensive health services for people of all ages. Medical, behavioral health, counseling, dental, Medication
