The NAU Campus Health Services (CHS) Patient Portal provides a comprehensive digital platform designed to streamline healthcare interactions for students and staff. This secure online system offers convenient medical management and communication tools, ensuring quick and efficient access to essential health services.
Official Links
- Patient Portal Login: https://www.campushealth.nau.edu/
- CHS Portal Guide: https://in.nau.edu/campus-health-services/chs-portal-guide/
What You Can Do with the Patient Portal
The CHS Patient Portal enables users to:
- Schedule medical appointments
- Manage appointment types
- Upload insurance information
- Send secure messages to healthcare providers
- Access and update health history
- Receive text message notifications
- Complete required medical forms electronically
Who Can Use the Portal
The portal is available for:
- NAU Students
- Non-student staff members
Accessing the Portal
To log in, users must:
- Visit https://www.campushealth.nau.edu/
- Sign in with their NAU username and password
Key Features
Appointment Management
- Schedule various appointment types (e.g., Sick/Injured Visit)
- Select preferred provider gender
- Choose convenient date and time slots
- Receive appointment confirmation
Required Forms
Four essential forms must be completed before the first appointment:
- Billing Form
- Health History
- Informed Consent
- Notice of Privacy Practices
Secure Messaging
- HIPAA-protected communication
- Response expected within three business days
- Not for urgent medical issues
- Potential billing for messages over 5 minutes
Text Message Notifications
Users can enable text messaging through their profile settings to receive important updates and reminders.
Privacy and Security
The portal emphasizes patient privacy through:
- HIPAA-compliant secure messaging
- Controlled information access
- Electronic form management
- Secure login credentials
Insurance and Billing
Insurance Card Upload
- Required within 24 hours of appointment
- Mobile and desktop upload options available
- Both front and back of card must be uploaded
Billing Information
- Billing form provides financial details for services
- Potential electronic messaging response charges ($15-$63)
Customer Support
Contact Information:
- Email: [email protected]
- Phone: 928-523-2131
- Billing Office: 928-523-6343
Important Considerations
- Response time for secure messages: Up to three business days
- Electronic messaging may incur charges
- Insurance coverage varies
Unprovided Information
The sources did not specify:
- Mobile app availability
- Detailed pricing for services
- Specific technical requirements for portal access
The NAU Campus Health Services Patient Portal offers a comprehensive, secure digital platform that simplifies healthcare management for students and staff, providing convenient access to medical services and information.
https://www.campushealth.nau.edu/
Toggle user. Campus Health Services · Log Out. The form was NOT submmitted! Specify whether you are a Student or a Non-Student.
https://in.nau.edu/campus-health-services/chs-portal-guide/
Go to https://www.campushealth.nau.edu/ Sign in with your NAU username and Password Managing an Appointment
