The my health care Patient Portal is a comprehensive digital platform designed to provide patients with secure, convenient access to their electronic health records across multiple healthcare facilities. This innovative system empowers patients by offering immediate, anytime access to critical health information.
Official Links
- Website: https://myhealthcareportal.ca
- Mobile App: Available on Apple App Store and Google Play
What is the Patient Portal?
The my health care Patient Portal is a secure online system that allows patients to:
- View electronic health records
- Access reports and test results
- Check appointment details
- Pre-register for upcoming appointments
- Update personal information
- Share access with authorized family members or caregivers
Who Can Use It?
Eligibility Criteria
- Minimum age: 14 years old
- Patients of partner hospitals:
- Collingwood General and Marine Hospital
- Georgian Bay General Hospital
- Headwaters Health Care Centre
- Royal Victoria Regional Health Centre
How to Access the Portal
Registration Methods
-
During Medical Appointment
- Provide email address when booking/registering
- Receive email invitation to create account
-
Direct Contact Registration
- Call support team: 705-797-2955 or 1-844-797-2955
- Email: [email protected]
Login Process
- Visit https://myhealthcareportal.ca
- Enter user ID and password
- Use password reset options if needed
Mobile App Access
Download Instructions
- Download MEDITECH MHealth app
- Open app
- Enable location services
- Select “my health care”
- Enter login credentials
Additional Access Options
- Web browser on computer
- Public library computers
- Apple Health integration (iPhone/iPad)
Key Features
Information Available
- Test results
- Medication lists
- Visit summaries
- Imaging reports
- Appointment history
Sharing Options
- Authorize family/friends to access specific health information
- Control access levels
- Revoke access anytime
Privacy and Security
Protection Measures
- Encrypted connection
- Secure login
- Device-level encryption
- Passcode/Touch ID/Face ID protection
Customer Support
Contact Information
- Phone: 705-797-2955 or 1-844-797-2955
- Email: [email protected]
- Hours: 8 a.m. to 4 p.m., Monday to Friday
Important Considerations
Result Viewing
- Results available immediately
- Recommended to discuss with healthcare provider
- Urgent medical issues will be communicated directly
Historical Data
- Medical information from April 1, 2022, forward accessible
- Previous records available through hospital health records department
Limitations and Notes
Printing Restrictions
- Documents cannot be printed via mobile app
- Printing only available on Windows or MacOS web browsers
The my health care Patient Portal represents a significant advancement in patient engagement, offering secure, convenient access to personal health information across multiple healthcare facilities.
https://www.myhealthportal.net/
Sign in now to establish your permanent credentials. Have an account? Log on below to accept your invitation.
https://www.rvh.on.ca/my-healthcare/
my health care is a secure, online patient portal that provides access to your electronic health record from all four partner sites.
