The Dignity Health Patient Portal offers patients a convenient and secure online platform to manage their healthcare information. This digital tool provides easy access to personal medical records, test results, and important healthcare communication channels, empowering patients to take an active role in their healthcare management.
Official Links
- Mercy Medical Center Redding Portal: https://www.dignityhealth.org/north-state/locations/mercy-redding/patients-and-visitors/for-patients/mycarepatientportal
- Dignity Health Sacramento Portal: https://www.dignityhealth.org/sacramento/patients-and-visitors/for-patients/mycarepatientportal
What Is the Patient Portal?
The Patient Portal is a web-based tool that allows patients to:
- View summaries of electronic health records
- Access lab, imaging, and pathology results
- Review current health issues, medications, immunizations, and allergies
- Examine care-specific instructions and educational materials
- View and manage upcoming non-surgical appointments
- Send secure messages to healthcare teams
Who Can Use It?
Account Eligibility
- Patients of Dignity Health facilities
- Children under 12 with adult proxy access
- Dependent adults with proper authorization
Age Restrictions
- No accounts for adolescents aged 12-17
- Dependent adults require:
- Signed release form
- Medical Durable Power of Attorney
How to Access the Portal
Account Creation Process
- Inform hospital staff during your visit that you want a portal account
- Provide an email address
- Potentially complete a consent form
- Receive an email invitation within 30 minutes
- Click the enrollment link and follow instructions
Technical Support
- 24/7 Technical Support:
- Redding Location: (877) 621-8014
- Sacramento Location: (844) 274-8497
Mobile App Access
Patients can access their account through the “My Portal by Dignity Health” mobile app, available for mobile devices.
Privacy and Security
Account Access
- Viewable only by patient and authorized Dignity Health staff
- Option to grant proxy access to trusted relatives
- Proxy access can be terminated at any time
Invitation Details
- Enrollment links expire after 90 days
- Can request a new invitation from medical records staff
Additional Features
- View visit summaries
- Add appointments to electronic calendars
- Communicate with healthcare teams
- Research health topics
Help and Support
Who to Contact
- Medical record inquiries: Facility’s Health Information Management (HIM) department
- Clinical questions: Primary care provider’s office
- Technical support: 24/7 technical support numbers provided
Limitations and Considerations
- Portal is a supplemental tool
- Cannot replace direct medical consultations
- Technical support cannot answer clinical questions
Unprovided Information
Some specific details were not available in the source documents, such as:
- Exact app download locations
- Comprehensive billing features
- Detailed security protocols
The Mercy Medical Group Patient Portal provides a secure, convenient way for patients to engage with their healthcare information, offering transparency and easy access to important medical details.
Disclaimer: Always consult directly with healthcare providers for the most current and personalized information about portal services.
https://www.dignityhealth.org/sacramento/patients-and-visitors/for-patients/mycarepatientportal
My Portal (Patient Portal) provides you with online access to your medical information on a convenient and secure site. View your personal health records,
https://www.dignityhealth.org/north-state/locations/mercy-redding/patients-and-visitors/for-patients/mycarepatientportal
The portal provides you with online access to your medical information on a convenient and secure site. View your personal health records.
