CHI Mercy Health and Mercy Medical Center: Secure Patient Portal Access

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Patient portals have revolutionized how individuals interact with their healthcare providers, offering convenient and secure access to medical information. CHI Mercy Health’s Patient Portal provides patients with a comprehensive digital platform to manage their healthcare journey efficiently.

Official Links

What is the Patient Portal?

The CHI Mercy Health Patient Portal is an online platform that gives patients direct access to their medical records and healthcare information. Patients can:

  • View test results
  • Access after-visit paperwork
  • Review discharge instructions
  • Download medical information
  • Share medical records electronically with other physicians

Who Can Use It?

Patients receiving care at CHI Mercy Health and Mercy Medical Center can use the patient portal. Specific access provisions include:

  • Adult patients can create their own accounts
  • Parents/guardians can create accounts for children under 12
  • For dependent adults, a medical power of attorney may be required

How to Access the Portal

Account Creation

  1. During your medical visit, inform staff you want a patient portal account
  2. Provide your email address
  3. Complete any necessary consent forms
  4. Receive an email invitation
  5. Click the enrollment link and follow instructions

Available Applications

Patients can access their health information through:

  • MyLinks application (www.mylinks.com)
  • MHealth app (available on Google Play and Apple App Store)
    • Minimum iOS version: 10
    • Minimum Android version: 5

Features and Services

The patient portal offers comprehensive features:

  • View personal health records
  • Check clinical summaries
  • Review laboratory and imaging results
  • Access care-specific instructions
  • View upcoming appointments
  • Send secure messages to healthcare teams
  • Download visit summaries

Privacy and Security

CHI Mercy Health emphasizes data protection:

  • Secure login with unique username and password
  • Encrypted medical information
  • Limited third-party application access
  • Ability to disable third-party apps if needed

Important Security Note

Catholic Health Initiatives (CHI) reserves the right to disable third-party applications. Users should review the specific terms of use for any connected apps.

Customer Support

Technical Support:

  • Available 24/7
  • Contact number: (877) 621-8014
  • Can assist with portal enrollment and navigation

Billing and Payments

While specific billing features aren’t detailed in the provided sources, the patient portal typically offers bill payment options.

Unprovided Information

Some details not explicitly covered in the sources include:

  • Specific login procedures
  • Detailed security protocols
  • Comprehensive billing feature descriptions

The CHI Mercy Health Patient Portal represents a significant advancement in patient-centered healthcare, offering convenient, secure, and comprehensive access to personal medical information.

Note: Always consult directly with CHI Mercy Health for the most current and personalized information about their patient portal.

https://chimercyhealth.com/patients-visitors/patient-portal/

CHI Mercy Health’s Patient Portal gives you online access to your medical record. You can view test results, after-visit paperwork or discharge instructions.

https://www.dignityhealth.org/central-california/locations/mercymedical-merced/patients-and-visitors/for-patients/mycarepatientportal

The patient portal provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical

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