Massachusetts General Hospital (Mass General) offers a powerful digital healthcare management tool called Patient Gateway, providing patients with secure, convenient online access to their medical information and healthcare services. This innovative platform empowers patients to take an active role in managing their healthcare journey efficiently and transparently.
Official Links
- Website: https://www.massgeneral.org/services/patient-gateway
- Login Portal: https://patientgateway.massgeneralbrigham.org/mychart-PRD/Authentication/Login
What Patients Can Do with Patient Gateway
Patient Gateway enables users to:
- Check lab and imaging results
- Access health information from Mass General Brigham institutions
- Send non-urgent messages to healthcare providers
- Request and view appointments
- Receive visit summaries
- View, update, or renew medications
- Pay medical bills online
- Browse trusted health information
- Update contact information
- Complete pre-visit questionnaires
Who Can Use Patient Gateway
The portal is available for:
- Mass General patients
- Patients from Mass General Brigham network institutions
- Proxy representatives caring for loved ones or minors
How to Access and Log In
Enrollment Steps
- Visit the Patient Gateway website
- Click “Enroll”
- Follow the registration process
- Create username and password
Login Process
- Enter username
- Enter password
- Select language (English, Español, 中文, العربية)
Mobile App Availability
Patient Gateway offers mobile applications for:
- iPhone
- Android devices
Apple Health App Integration
- Access health records
- Combine records from multiple providers
- Requires iOS 11.3 or later
Features and Services
Appointment Scheduling
Direct scheduling available for:
- Primary Care practices
- OB/GYN (Boston main campus)
- Allergy & Clinical Immunology
- Neuroendocrine Unit
Comprehensive Health Management
- 24/7 secure online access
- Paperless communication
- Comprehensive health information repository
Privacy and Security
- Secure online platform
- HIPAA compliant
- Encrypted data transmission
- Personal health information protection
Technical Support
- Contact Number: 800-745-9683
- Available for technical questions
- Do not use for medical emergencies
Billing and Payments
- Online bill viewing
- Secure payment options
- Access to current and past statements
Unprovided Information
Some specific details not explicitly mentioned in source documents include:
- Exact registration requirements
- Specific security protocol details
- Comprehensive list of all supported medical practices
Important Disclaimer
Emergency Notice: For medical emergencies, always dial 911. Patient Gateway is not designed for urgent medical intervention.
Massachusetts General Hospital’s Patient Gateway represents a modern, patient-centered approach to healthcare management, offering secure, convenient digital access to personal health information and services.
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Keywords
- Massachusetts General Hospital patient portal
- Patient Gateway
- Digital healthcare management
- Secure medical access
FAQ
What is a mass general patient portal?Massachusetts General Hospital’s patient portals are online resources that help patients manage their condition or obtain a second opinion as well as arrange a virtual visit with their doctor or renew a prescription.
Does MGH use Epic?
How do I get my medical records from Mass General?Patients can use Mass General Brigham Patient Gateway to access their medical records and request additional records or by faxing an authorization form to the …
How do I change my name on Mass General Brigham?
- Log in to Course Log In / Create Account page.
- Click ‘My Account’ located in the upper right-hand corner of your screen.
- Navigate to the ‘Edit’ tab.
- Update fields as desired.
- Click ‘Save’ to update your account.
https://www.massgeneral.org/services/patient-gateway
Patient Gateway provides secure online access to your health information whenever you need it. Check upcoming appointments, communicate with your doctor’s
https://patientgateway.massgeneralbrigham.org/mychart-PRD/Authentication/Login
Communicate with your care team, get answers to your medical questions from the comfort of your own home, access your test results.
