Massachusetts Eye and Ear offers patients a comprehensive digital healthcare management solution through the Mass General Brigham Patient Gateway. This secure online portal empowers patients to take control of their healthcare journey, providing convenient access to critical medical information and services.
Official Links
- Massachusetts Eye and Ear Patient Gateway: https://masseyeandear.org/patient-gateway
- Patient Gateway Login: https://patientgateway.massgeneralbrigham.org/mychart-PRD/Authentication/Login
What Patients Can Do
The Patient Gateway enables patients to:
- View upcoming appointments
- Access lab results and medical reports
- Communicate directly with care teams
- Request prescription refills
- Review medical records
- Pay bills online
Access and Enrollment
Who Can Use It
Patients of Massachusetts Eye and Ear are encouraged to enroll in the Patient Gateway for convenient healthcare management.
Login Process
Patients can:
- Enter username and password
- Use “Forgot username/password” options
- Enroll as a new user through the “ENROLL NOW” option
Key Features
Comprehensive Healthcare Management
- Real-time medical record access
- Secure messaging with healthcare providers
- Appointment scheduling and management
- Prescription renewal requests
Privacy and Security
Important Notes
- NOT intended for emergency situations
- Recommends using 911 for emergencies
- Follows strict privacy protocols
Technical Support
For technical questions, patients can contact:
- Technical Support: 800-745-9683
Billing and Payments
The portal allows patients to:
- View current and past statements
- Pay outstanding balances online
- Access billing information securely
Language Support
The Patient Gateway offers multiple language options, including:
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Haitian Creole
- Traditional Chinese
Accessibility
Patients should ensure:
- JavaScript is enabled
- Cookies are enabled in their browser
Unprovided Information
Details not explicitly confirmed in source documents include:
- Specific mobile app availability
- Exact enrollment process steps
- Comprehensive list of supported devices
Final Considerations
Massachusetts Eye and Ear’s Patient Gateway represents a modern approach to patient-centered digital healthcare, offering secure, convenient access to essential medical services.
Disclaimer: For the most current information, patients should directly contact Massachusetts Eye and Ear or visit their official website.
https://masseyeandear.org/patient-gateway
Manage their non-urgent health care needs through Mass General Brigham Patient Gateway, a secure and convenient patient portal that is accessible anytime.
https://patientgateway.massgeneralbrigham.org/mychart-PRD/Authentication/Login
With the Patient Gateway, you can communicate with your care team, access test results, renew prescriptions, manage appointments, view/pay bills, and