Mason Health provides patients with a convenient Patient Portal designed to streamline healthcare information management and improve patient engagement. This digital platform offers secure online access to critical medical information, empowering patients to take an active role in their healthcare journey.
Official Patient Portal Links
What Patients Can Do
While specific details about the Patient Portal functionalities are limited from the available information, typical patient portal features often include:
- Viewing medical records
- Accessing test results
- Communicating with healthcare providers
- Managing appointments
- Reviewing billing statements
Who Can Use It
Mason Health welcomes all patients to utilize their Patient Portal, as indicated by their “Mason Health Welcomes All Patients →” statement.
Access and Login
Specific login instructions are not provided in the available documentation. Patients are recommended to:
- Contact Mason Health directly
- Call the clinic at 1-360-426-2653
- Use the toll-free number 1-800-824-8885 for assistance
Privacy and Security
Mason Health emphasizes patient data protection. They explicitly state that:
- The District’s EMR and patient portal’s security were not compromised
- Patient information remains secure during their current website technical difficulties
Customer Support
Patient support can be accessed through multiple channels:
Contact Information
- Main Clinic: 1-360-426-2653
- Toll-Free: 1-800-824-8885
- Hearing Impaired TTY/TDD: 1-360-427-9593
Hospital Location
- Address: 901 Mountain View Drive, Shelton, WA 98584
- Hours: 8 a.m. to 8:30 p.m. (Emergency Dept: Open 24 Hours)
Billing and Payment
Mason Health offers multiple billing-related resources:
- Bill Pay →
- Pricing Transparency →
- Financial Assistance Policy (English/Spanish)
- 2025 AGB (Amount Generally Billed) Percentage
Important Notes and Limitations
- The Mason Health website is currently experiencing technical difficulties
- Patients are advised to use alternative information channels
- Social media sites may provide additional updates
Unprovided Information
The following details are not available from the current sources:
- Specific Patient Portal app download instructions
- Detailed login process
- Comprehensive list of Patient Portal features
Recommendation for Patients
Given the current website technical issues, patients are encouraged to:
- Contact Mason Health directly
- Verify information through their official contact channels
- Check their social media for the most recent updates
Mason Health remains committed to providing secure, accessible healthcare information management through their Patient Portal, ensuring patients can effectively engage with their healthcare needs.
Disclaimer: Information accurate as of August 2025, subject to changes during website restoration.
https://www.masonhealth.com/
The District’s EMR and the patient portal’s security were not compromised by the current website outage. MASON GENERAL HOSPITAL. HOURS. 8 a.m. to 8:30
https://m.facebook.com/masonhealth/
ICYMI: Mason General Hospital is not closing. We are focused on increasing health care access for the Mason County community. Learn more via the articles below.
