Marshall Medical Centers: Secure Patient Portal Access for Comprehensive Healthcare Management

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marshall

Marshall Medical Centers offers patients a modern, secure online patient portal designed to provide convenient, 24-hour access to personal health information. This digital platform enables patients to manage their healthcare needs efficiently and securely from anywhere with an internet connection.

Official Links

What is the Patient Portal?

The Patient Portal is a secure online website that allows patients to access their personal health information using:

  • Home computers
  • Smartphones
  • Tablet devices

Key Features

Patients can view critical health information directly from Marshall Medical Centers’ electronic health record, including:

  • Lab results
  • Allergies
  • Medications
  • Procedures
  • Diagnoses

Who Can Use the Patient Portal?

Patients of Marshall Medical Centers can utilize the portal, with two primary access paths:

  1. Users with a 15-digit activation code (typically provided by the clinic)
  2. Users who can verify their identity through a third-party verification process

How to Access the Portal

For New Users

  • Call: (256) 840-3425
  • Email: [email protected]
  • Provide required information:
    • Name
    • Date of birth
    • Last visit location (MMC North or MMC South)

For Returning Users

  • Navigate to MyCareCorner
  • Sign in as a returning user

Privacy and Security

Marshall Medical Centers emphasizes patient data protection through:

  • Secure username and password authentication
  • Compliance with healthcare privacy regulations
  • Restricted access to personal health information

Customer Support

If you encounter issues accessing the Patient Portal, contact:

Accessibility

The portal is designed for multiple platforms:

  • Web browsers
  • Smartphones
  • Tablet devices

Unprovided Information

Details not explicitly mentioned in the source documents include:

  • Specific mobile app download instructions
  • Detailed login process steps
  • Comprehensive list of all portal features

Important Notes

  • Portal content derives from Marshall Medical Centers’ electronic health records
  • Available at both Marshall Medical North and Marshall Medical South locations

Language Support

Marshall Medical Centers provides language assistance services:

  • English
  • Spanish
  • Chinese

Call 256-571-8000 for language support.

Compliance and Accreditation

  • Voluntarily accredited by the Joint Commission on Accreditation of Health Care Organizations
  • Complies with Federal civil rights laws
  • Does not discriminate based on race, color, national origin, age, disability, or sex

The Marshall Medical Centers Patient Portal represents a modern, secure approach to personal healthcare management, offering patients unprecedented access and control over their medical information.

All Content © 2025 Marshall Medical Centers, All Rights Reserved

FAQ

What is the name of the hospital in Marshall County?

Identification and Characteristics
Name and Address: Marshall County Hospital 503 George McClain Drive Benton, KY 42025
Telephone Number: (270) 527-4800
Hospital Website: www.marshallcountyhospital.org
CMS Certification Number : 180026
Type of Facility: Short Term Acute Care

How do I log in to the MHS patient portal?

AI Overview
  1. 1. Go to the Portal:
    Open your web browser and go to the official MHS GENESIS Patient Portal website: my.mhsgenesis.health.mil. 

      • Winn Army Community Hospital (.mil)
        https://winn.tricare.mil
        MHS GENESIS Patient Portal – Winn Army Community Hospital
        The MHS Patient Portal can be accessed by visiting https://my.mhsgenesis.health.mil. Along with the new electronic health record, the MHS GENESIS Patient Portal…

      • 412th Medical Group – Edwards Air Force Base (.mil)
        https://edwards.tricare.mil
        How To Access Your MHS GENESIS Patient Portal
        Direct access via web browser The most straightforward way to access the MHS GENESIS Patient Portal is through a web browser. Open your preferred browser and na…

  2. 2. Login:
    You will need either a DS Logon, a Common Access Card (CAC), or a Personal Identity Verification (PIV) card to log in. 

      • Tricare
        https://tricare.mil
        Secure Patient Portal | TRICARE
        Log in with a DS Logon account. See how to get one; with a Common Access Card; or with a Personal Identify Verification. Remember your username and password. On…

      • TRICARE Newsroom (.mil)
        https://newsroom.tricare.mil
        See Test Results and Clinical Notes in Your MHS GENESIS Patient Portal
        You’ll need a Common Access Card, a DS Logon account, or a Personal Identity Verification card to log in. Click the “Health Record” button on the menu located a…

  3. 3. DS Logon:
    If you have a DS Logon, enter your username and password to access the portal. 

      • Tricare
        https://tricare.mil
        Secure Patient Portal | TRICARE
        Log in with a DS Logon account. See how to get one; with a Common Access Card; or with a Personal Identify Verification. Remember your username and password. On…

      • 412th Medical Group – Edwards Air Force Base (.mil)
        https://edwards.tricare.mil
        How To Access Your MHS GENESIS Patient Portal
        Direct access via web browser The most straightforward way to access the MHS GENESIS Patient Portal is through a web browser. Open your preferred browser and na…

  4. 4. CAC or PIV:
    If you have a CAC or PIV card, follow the prompts to authenticate your identity and access the portal. 

      • Tricare
        https://tricare.mil
        Secure Patient Portal | TRICARE
        Log in with a DS Logon account. See how to get one; with a Common Access Card; or with a Personal Identify Verification. Remember your username and password. On…

      • TRICARE Newsroom (.mil)
        https://newsroom.tricare.mil
        See Test Results and Clinical Notes in Your MHS GENESIS Patient Portal
        You’ll need a Common Access Card, a DS Logon account, or a Personal Identity Verification card to log in. Click the “Health Record” button on the menu located a…

  5. 5. Create a DS Logon:
    If you don’t have a DS Logon, you can create one on the site by selecting the “Create Account” option, according to the Kimbrough Ambulatory Care website. 

      • Kimbrough Ambulatory Care (.mil)
        https://kimbrough.tricare.mil
        MHS GENESIS Patient Portal Activation Guide
        Open app, create/add account, enter code shown in step 2 to app. When using an authenticator app, the system will prompt user to enter the 6-digit code from the…

      • 412th Medical Group – Edwards Air Force Base (.mil)
        https://edwards.tricare.mil
        How To Access Your MHS GENESIS Patient Portal
        Direct access via web browser The most straightforward way to access the MHS GENESIS Patient Portal is through a web browser. Open your preferred browser and na…

  6. 6. Remote Proofing:
    You will be prompted to verify your identity through a remote proofing process, which may involve answering questions or uploading documents. 

      • Kimbrough Ambulatory Care (.mil)
        https://kimbrough.tricare.mil
        MHS GENESIS Patient Portal Activation Guide
        Open app, create/add account, enter code shown in step 2 to app. When using an authenticator app, the system will prompt user to enter the 6-digit code from the…

  7. 7. Upgrade to Premium Account:
    Once your DS Logon is created, upgrade it to a Premium Account to access your health information. 

      • Martin Army Community Hospital (.mil)
        https://martin.tricare.mil
        MHS GENESIS – Martin Army Community Hospital
        To create and then access the MHS GENESIS Patient Portal, please visit the DS LOGON web page. * If you do not have a common access card (CAC) or a MyPay accoun…

  8. 8. Accessing through Hospital/Clinic Website:
    Alternatively, you can find the patient portal link on your military hospital or clinic’s website (e.g., Winn Army Community Hospital, Martin Army Community Hospital). 

      • Winn Army Community Hospital (.mil)
        https://winn.tricare.mil
        MHS GENESIS Patient Portal – Winn Army Community Hospital
        The MHS Patient Portal can be accessed by visiting https://my.mhsgenesis.health.mil. Along with the new electronic health record, the MHS GENESIS Patient Portal…

      • Martin Army Community Hospital (.mil)
        https://martin.tricare.mil
        MHS GENESIS – Martin Army Community Hospital
        To create and then access the MHS GENESIS Patient Portal, please visit the DS LOGON web page. * If you do not have a common access card (CAC) or a MyPay accoun…

How to request medical records from Cabell Huntington Hospital?Request in person

To request your records in person, please come to the Health Information Management Department located on the ground level of the hospital. Please bring a picture ID for proof of identity. Office Hours: Monday – Friday: 8 a.m. to noon and 1 to 4:30 p.m.

https://mmcenters.com/about/patient-portal

Our Patient Portal gives patients easy, convenient 24-hour access to online bill paying and personal health information from anywhere. Get enrolled today!

https://mychart.marshallmedical.org/MyChart/Authentication/Login?mode=stdfile&option=Signup

MyChart Signup – Do you have an Activation Code? You have a 15-digit MyChart activation code. This is typically provided to you on a letter from your clinic.

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