Village Medical in Livonia offers patients a comprehensive digital healthcare management tool through their Patient Portal, designed to streamline medical communication and provide convenient access to personal health information.
Official Links
- Patient Portal: https://21803-1.portal.athenahealth.com/
- Clinic Location: https://www.villagemedical.com/locations/michigan-detroit/17800-newburgh-road-ste-103-livonia-mi-48152
What is the Patient Portal?
The Patient Portal is an online service that provides secure access to your personal health information. Powered by Athenahealth, this digital platform allows patients to:
- Communicate with healthcare providers
- Schedule appointments
- View medical records
- Request prescription refills
- Manage billing and payments
Who Can Use the Patient Portal?
- Active patients over 13 years old
- Family members with authorized access
- Guardians of minor patients
Accessing the Patient Portal
Requirements
- Valid email address
- Internet access
- Computer or mobile device
Login Process
- Visit the Patient Portal website
- Click “Login with Athenahealth”
- Enter email address and password
- Complete two-factor identity verification
Key Features
Messaging
- Send secure messages to providers
- Request appointment scheduling
- Discuss non-urgent medical questions
Appointments
- View upcoming appointments
- Reschedule existing appointments
- Request new appointments
Billing
- View account balance
- Make online payments
- Review payment history
- Manage saved payment methods
Health Information
- Access test results
- Review medical records
- Request prescription refills
Privacy and Security
Village Medical ensures patient data protection through:
- 128-bit encryption
- Secure Socket Layer (SSL) technology
- Firewall-protected electronic medical records
- Strict access controls
Security Recommendations
- Use a private, secure internet connection
- Never share login credentials
- Log out after each session
- Use strong, unique passwords
Contact Information
Village Medical – Livonia
- Address: 17800 Newburgh Road, Ste. 103, Livonia, MI 48152
- Phone: 734-464-9540
- Hours:
- Monday-Thursday: 7:00 a.m. – 8:00 p.m.
- Friday: 7:00 a.m. – 5:00 p.m.
- Saturday: 8:00 a.m. – 1:00 p.m.
- Sunday: Closed
Technical Support
For patient portal assistance:
- Contact clinic directly at 734-464-9540
- Use portal’s built-in help resources
- Email support may be available through messaging system
Unprovided Information
Some specific details were not explicitly confirmed in the source documents, such as:
- Exact mobile app download instructions
- Comprehensive list of all portal features
- Detailed technical troubleshooting steps
The Village Medical Patient Portal offers Livonia families a secure, convenient way to manage healthcare information and communication, enhancing the patient experience through digital innovation.
https://21803-1.portal.athenahealth.com/
17800 Newburgh Road, Ste. 103, Livonia, MI, 48152. 734-464-9540. Call Us 734-464-0438. Book an appointment. Get directions.
https://www.villagemedical.com/locations/michigan-detroit/17800-newburgh-road-ste-103-livonia-mi-48152
Access your Village Medical patient portal to check and book appointments, update insurance information, pay bills, and more.
