Knox Community Hospital (KCH) offers patients a comprehensive digital healthcare management tool through the FollowMyHealth Patient Portal. This innovative platform empowers patients with instant, secure access to their medical information, transforming how individuals interact with their healthcare providers.
Official Links
- Patient Portal: https://www.kch.org/patient-portal
- Signing Up: https://www.kch.org/signing-followmyhealth
What is the FollowMyHealth Patient Portal?
The FollowMyHealth Patient Portal is a free, secure online platform designed to provide patients with convenient digital access to their medical records and healthcare services. Compatible with Chrome, Firefox, Safari, and Microsoft Edge, the portal ensures patients can manage their health information from any computer, tablet, or smartphone.
What Patients Can Do
Patients using the KCH Patient Portal can:
- Access medical test results
- Message healthcare providers directly
- Refill prescriptions
- View upcoming appointments
- Request, cancel, or reschedule appointments
- Access clinical summaries from physician office visits
Who Can Use the Portal?
Eligibility Requirements
- Minimum age: 18 years old
- Valid email address required
Special Considerations
- Parents/legal guardians can set up portals for children under 18
- Legal guardians of dependent adults can request portal access with proper documentation
How to Access the Portal
Patients can enroll through multiple methods:
- Email request to [email protected]
- Call 740.399.3777
- Request an invitation during a hospital visit or provider appointment
Downloading the App
Patients can download the free FollowMyHealth app by:
- Searching “FMH” in the App Store (iPhone/iPad)
- Searching “FMH” in Google Play Store (Android devices)
Privacy and Security
KCH prioritizes patient data protection through:
- Secure invitation process
- Personal ID and password controls
- Controlled access mechanisms
Young Adult Privacy
Minors aged 13-17 are protected under the Young Adult Privacy Act, with specific access restrictions.
Customer Support
Patient Portal Support:
- Phone: 740.399.3777
- Email: [email protected]
Key Features
- 100% Free service
- Compatible with multiple devices
- Secure medical information management
- Direct provider communication
- Appointment management
Billing and Payments
While specific billing features aren’t detailed in the provided documentation, patients are encouraged to contact KCH’s Patient Financial Services for payment-related inquiries.
Important Notes
- Internet Explorer is no longer supported
- Separate email addresses are recommended for family members
- Users can reset usernames/passwords through the portal login screen
Unprovided Information
Some details not explicitly covered in the source documents include:
- Exact processing time for portal registration
- Specific technical requirements beyond browser compatibility
- Detailed privacy policy specifics
The Knox Community Hospital Patient Portal represents a significant advancement in patient-centered digital healthcare, offering convenient, secure, and comprehensive medical record management.
Contact Information:
- Phone: 740.399.3777
- Email: [email protected]
Disclaimer: Always consult directly with Knox Community Hospital for the most current information about their Patient Portal services.
https://www.kch.org/patient-portal
Knox Community Hospital’s FollowMyHealth Patient Portal offers convenient access to your medical records, prescription refills, messaging your provider.
https://www.kch.org/signing-followmyhealth
Select the link for a New User to Create an Account, and follow the prompts to have your medical records at your fingertips!
