The Iowa Clinic’s FollowMyHealth Patient Portal represents a modern, convenient approach to managing personal healthcare information. This secure digital platform enables patients to take an active role in their medical journey, providing instant access to critical health resources and streamlined communication with healthcare providers.
Official Links
What Patients Can Do
The patient portal offers comprehensive functionality designed to enhance healthcare management:
Key Features
- View lab and test results
- Pay medical bills
- Manage appointments
- Request prescription refills
- Securely message healthcare providers
Eligibility and Access
Age Restrictions
- Children 0-11: Parental/Guardian access available through application
- Ages 12-17: Portal access not permitted due to state regulations
How to Get Started
Web Access
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Use recommended browsers:
- Microsoft Edge
- Mozilla Firefox
- Google Chrome
- Apple Safari
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Account Creation Steps:
- Click “Create an Account”
- Use zip code 50266
- Connect to “The Iowa Clinic Corporate Office”
- Wait 3 business days for account activation
Mobile Access
Download the FollowMyHealth app from:
- Apple App Store
- Google Play Store
Important Portal Guidelines
Appropriate Portal Usage
Recommended for:
- Quick medical questions
- Routine prescription refills
- Non-urgent appointment requests
- Follow-up communications
Not Recommended for:
- Emergency symptoms
- Complex medical issues
- Same-day urgent responses
Response Times and Communication
- Messages reviewed within 2 business days
- Urgent concerns require direct office contact
- Complex messages might incur billing
Technical Support
Contact Information
- Phone: 515.875.9250
- Email: [email protected]
- Hours: Monday – Friday, 8 AM – 4:30 PM
Privacy and Security
The portal ensures patient data protection through:
- Secure messaging
- Controlled information access
- Compliance with healthcare privacy regulations
Billing Considerations
Most portal messages are free, but detailed medical consultations might involve charges. Patients are advised to schedule appointments for comprehensive medical discussions.
System Compatibility
Recommended Access Methods
- Modern web browsers
- Mobile applications
- Avoid Internet Explorer
Limitations and Considerations
Parental Access
- Application required for children 0-11
- 3-5 days processing time
- Limited access for adolescent patients
Additional Notes
Patients should be aware that:
- New health information may be accessible before provider review
- Providers might add comments to electronic health records
- Emergency situations always require immediate medical attention
The Iowa Clinic’s patient portal offers a secure, convenient platform for managing personal healthcare information, providing patients with unprecedented access and control over their medical journey.
Note: Always consult directly with healthcare providers for specific medical guidance.
FAQ
How do I request medical records from Iowa Clinic?To contact our Medical Records department, please call 515.875. 9350 Monday through Friday, 8am to 4:30pm. Our fax number to have records sent to us is 515.875. 9600.
Are MyChart and patient portal the same thing?MyChart is EPIC’s patient portal.
Does the Iowa Clinic take Iowa Total Care?*We do not accept Iowa Total Care or other forms of Medicaid not listed here.
Who is the CEO of the Iowa Clinic?Ben Vallier is CEO at The Iowa Clinic.
https://www.iowaclinic.com/for-patients/patient-portal/
What all can I do with the FollowMyHealth patient portal? View lab and test results. Pay your bill. Make or manage appointments. Request prescription refills.
https://www.iowaclinic.com/for-patients/
Patient Portal. Access your health information and receive updates about your recent or upcoming visit. ; Medical Records. Send medical records to The Iowa
