Innovative Family Medicine: Secure Access to Your Health Information with the Patient Portal

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In today’s digital healthcare landscape, patients demand convenient and immediate access to their medical information. The Innovative Family Medicine Patient Portal offers a secure, user-friendly platform that empowers patients to take control of their healthcare journey.

Official Links

What is the Patient Portal?

The Patient Portal is an online service that provides patients with secure access to their health information. Powered by athenahealth, this digital platform allows patients to:

  • Communicate with healthcare providers
  • Schedule appointments
  • View medical records
  • Manage billing and payments
  • Request prescription refills

Who Can Use the Patient Portal?

Eligibility for the Patient Portal includes:

  • Active patients over 13 years old
  • Patients with family access accounts can view selected family members’ health information

Accessing the Patient Portal

Login Process

  1. Visit the Patient Portal website
  2. Click “Login with athenahealth”
  3. Enter your email address and password
  4. Complete login

First-Time Registration

  • Click “Sign up today” on the sign-in page
  • Enter required information
  • Create your account

Key Features

Messaging

  • Send secure messages to healthcare providers
  • Select message types (appointments, prescriptions, billing)
  • Receive timely responses during business hours

Appointments

  • View upcoming appointments
  • Reschedule existing appointments
  • Request new appointments
  • Complete medical forms online

Billing

  • View account balance
  • Make online payments
  • Manage saved payment methods
  • View payment history and statements

Privacy and Security

Innovative Family Medicine takes patient data protection seriously:

  • Encrypted, secure connections
  • Industry-standard SSL encryption
  • Firewall-protected electronic medical records
  • Strict access controls

Security Recommendations

  • Use a unique, strong password
  • Sign out after each session
  • Avoid using public computers
  • Keep email address updated

Patient Support

Contact Information

  • Phone: (208) 735-3636
  • Address: 512 Pole Line Rd E, Suite 2, Twin Falls, ID 83301
  • Email: [email protected]

Additional Patient Resources

  • New patient registration
  • CareCredit options
  • Insurance acceptance (Blue Cross, Pacific Source, Cigna, Select Health)

Limitations and Considerations

Test Results

  • Not all test results may be available online
  • Provider discretion determines test result accessibility

Response Times

  • Provider responses during business hours
  • Urgent matters should be handled via direct phone contact

The Innovative Family Medicine Patient Portal represents a modern approach to healthcare access, combining convenience, security, and patient empowerment. By leveraging this digital platform, patients can actively participate in their healthcare management.

Disclaimer: Portal features and accessibility may vary. Always consult directly with Innovative Family Medicine for the most current information.

FAQ

Are MyChart and patient portal the same thing?MyChart is EPIC’s patient portal.

What does “innovative care” mean?Innovative health care delivery aims to transform health care by focusing on a team-oriented approach to patient care and sharing patient data so that care is coordinated and outcomes can be easily measured.

How to set up a patient portal?

AI Overview
  1. 1. Define Goals and Purpose:
    Determine what you want to achieve with the portal, such as improved patient engagement, streamlined communication, or reduced paperwork. 

      • Clinked
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        Apr 5, 2024 — 1. Define Your Patient Portal’s Goals and Purpose. 2. Choose your No-Code Patient Portal Platform. 3. Customize Your Portal for Brand Consistency. 4.

      • Lifepoint Informatics
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  2. 2. Choose a Platform:
    Select a patient portal platform that integrates with your existing electronic health record (EHR) system and meets your specific needs. Consider options like standalone or integrated systems. 

      • Knack
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      • Clinked
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        How to Create a Patient Portal for Healthcare Providers – Clinked
        Apr 5, 2024 — 1. Define Your Patient Portal’s Goals and Purpose. 2. Choose your No-Code Patient Portal Platform. 3. Customize Your Portal for Brand Consistency. 4.

      • 360Connect
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        Types of Patient Portals for Healthcare Professionals | 360Connect
        What Types of Patient Portals Are There? Patient portals can be classified into two main categories: standalone and integrated systems. Whether a standalone, or…

  3. 3. Customize the Portal:
    Customize the portal to align with your brand and ensure it’s user-friendly. 

      • WebMD
        https://www.webmd.com
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        Sep 13, 2022 — How Do I Set Up a Patient Portal? To keep information as secure as possible, you must create a username and password. Then you’ll log in to use the …

      • Clinked
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        How to Create a Patient Portal for Healthcare Providers – Clinked
        Apr 5, 2024 — 1. Define Your Patient Portal’s Goals and Purpose. 2. Choose your No-Code Patient Portal Platform. 3. Customize Your Portal for Brand Consistency. 4.

      • ManageEngine
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  4. 4. Integrate with Existing Systems:
    Connect the portal with your EHR and other relevant healthcare apps. 

      • Knack
        https://www.knack.com
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        Nov 21, 2024 — Creating a patient portal involves several key steps, starting with selecting or developing a secure, user-friendly platform that integrates well wi…

      • Clinked
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        How to Create a Patient Portal for Healthcare Providers – Clinked
        Apr 5, 2024 — 1. Define Your Patient Portal’s Goals and Purpose. 2. Choose your No-Code Patient Portal Platform. 3. Customize Your Portal for Brand Consistency. 4.

      • National Institutes of Health (NIH) | (.gov)
        https://pmc.ncbi.nlm.nih.gov
        Use of Patient Portals for Personal Health Information Management
        A patient portal is a type of personal health record (PHR) that is connected to an electronic health record (EHR) system. Patient portals provide a secure websi…

      • Zealous System
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        Dec 5, 2024 — Your portal won’t be effective if it can’t connect with existing healthcare systems. You can ensure integration with Electronic Health Records (EHR)

  5. 5. Train Staff and Patients:
    Provide comprehensive training to your staff and patients on how to use the portal effectively. 

      • Lifepoint Informatics
        https://lifepoint.com
        The Complete Guide on How to Set Up a Patient Portal
        Planning Your Patient Portal Setup. Good planning creates the foundation for portal success. A structured approach helps ensure smooth implementation. Start by …

  6. 6. Launch and Promote:
    Announce the portal launch and encourage patients to sign up and use its features. 

      • Clinked
        https://www.clinked.com
        How to Create a Patient Portal for Healthcare Providers – Clinked
        Apr 5, 2024 — 1. Define Your Patient Portal’s Goals and Purpose. 2. Choose your No-Code Patient Portal Platform. 3. Customize Your Portal for Brand Consistency. 4.

      • Tebra
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        How to ensure you meet patient portal expectations
        Jan 16, 2024 — Announce the new portal: While you’re working behind the scenes to get it up and running, start teasing it with existing patients. Once it’s live, a…

      • AltexSoft
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        How to Build a Patient Portal for Patient Engagement
        Jun 18, 2021 — Promote the portal among patients. Patients should be aware of your portal and its capabilities. Hand out brochures, run videos on waiting room moni…

      • Sequence Health
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        Patient Portal Sign Up: How to Get Patients to Use Patient Portal?
        Mar 24, 2020 — If you get a new patient, it’s important that you get them to sign up for your patient portal. Ideally, getting them to sign up before their appoint…

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  7. 7. Monitor and Optimize:
    Track portal usage and gather feedback to identify areas for improvement and ensure optimal functionality. 

      • Lifepoint Informatics
        https://lifepoint.com
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        Planning Your Patient Portal Setup. Good planning creates the foundation for portal success. A structured approach helps ensure smooth implementation. Start by …

      • Updox
        https://www.updox.com
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        Monitor Usage and Round Up Feedback Track how patients and staff are using the portal and identify any roadblocks. Use this feedback to improve the portal’s fun…

      • Vozohealth
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      • Affise
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        The same strategy should be applied to partner portals. This practice allows you to evaluate if running a portal brings desirable results. Apart from it, monito…

What are the two types of patient portals?What Types of Patient Portals Are There? Patient portals can be classified into two main categories: standalone and integrated systems. Whether a standalone, or integrated system, both types of patient portals are simply web-based tools for patients to access their health information.

https://13676-1.portal.athenahealth.com/

Patient Portal · Contact Us. Open Search Box. Innovative Care. Primary Care · Urgent Care · Weight Loss · Therapy · Locations · Supplements · Appointment.

https://innovativefamilymedicine.org/

Patient Portal · Contact Us. Open Search Box. Innovative Care. Primary Care · Urgent Care · Weight Loss · Therapy · Locations · Supplements · Appointment.

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