Humana Military: Secure Patient Portal Access for TRICARE Beneficiaries

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The Humana Military patient portal provides a critical digital gateway for TRICARE beneficiaries to manage their healthcare information securely and efficiently. This digital platform offers military personnel, veterans, and their dependents a convenient way to access essential healthcare services online.

Official Links

What Clients Can Do

Beneficiaries can leverage the patient portal to:

  • Access healthcare information
  • Navigate TRICARE processes
  • Manage personal health details

Who Can Use It

Eligibility for the patient portal includes:

  • Active service members
  • Guard and reserve personnel
  • Military retirees
  • Dependents (spouse, ex-spouse, surviving spouse)
  • Adult children receiving DHA benefits

Important Eligibility Requirements

  • Must be 18+ years old
  • Must be listed in DEERS (Defense Enrollment Eligibility Reporting System)

How to Access and Log In

The portal offers two primary login methods:

1. DS Logon

  • Recommended for eligible users
  • Login using CAC (Common Access Card) or DS Logon credentials
  • Contact DMDC at 800-368-3665 for support

2. TRICARE East Login

  • Alternative for users not eligible for DS Logon
  • Requires User ID and Password

Privacy and Security

The portal adheres to strict privacy protocols:

  • Complies with HIPAA Privacy and Security Rules
  • Uses DoD Health Information Privacy Regulation
  • Protects personal information through advanced security measures

Privacy Act Statement Highlights

  • Information collected validates beneficiary eligibility
  • Data may be shared with relevant government agencies
  • Voluntary disclosure with controlled access

Features and Services

While specific details are limited, the portal appears to support:

  • Healthcare authorizations
  • Physician referrals
  • Claims information
  • Beneficiary services

System Maintenance

Scheduled Maintenance Notice:

  • Date: Sunday, August 10, 2025
  • Time: 1:00 AM – 11:00 AM ET
  • Potential intermittent service disruptions

Customer Support

Support Resources:

  • DMDC Support: 800-368-3665
  • DS Logon Support: Visit DS Logon website, select “Need Support?”

Unprovided Information

The available sources do not specify:

  • Mobile app availability
  • Detailed feature list
  • Specific billing or payment portal functionalities

Recommended Next Steps

  1. Verify DEERS information
  2. Determine DS Logon eligibility
  3. Contact support for specific account inquiries

The Humana Military patient portal represents a secure, streamlined approach to managing military healthcare services online. By understanding its features and access methods, beneficiaries can effectively navigate their healthcare journey.

Disclaimer: Information based on sources as of August 2025, subject to potential updates.

https://www.humanamilitary.com/login

Whatever TRICARE means to you, we offer a way for you to access the health information and tools you need within our self-service portals. Provider log in.

https://infocenter.humana-military.com/beneficiary/service/account/login

With a self-service account, you can view your referrals, coverage and claims, make payments and more. Self-service accounts are for adults 18 years and older.

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