Harvard University Health Services: Secure Patient Portal Access for the Harvard Community

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huhs

The Harvard University Health Services (HUHS) Patient Portal is a comprehensive digital platform designed exclusively for members of the Harvard community, providing secure and convenient access to medical information and healthcare services. This digital tool streamlines patient-provider communication and offers essential health management features.

Official Links

Who Can Use the Patient Portal

The Patient Portal is available to:

  • All Harvard students
  • Harvard community members 18 years and older receiving care at HUHS
  • Dependents receiving care at HUHS (18 years and older)

Access and Login Options

HarvardKey Holders

  • Log in using your unique HarvardKey credentials
  • Never share your HarvardKey username or password
  • Claim your HarvardKey at: https://key.harvard.edu/

Non-HarvardKey Holders

  • Use a username assigned by HUHS Health Information Services
  • Create a portal account by emailing [email protected]

Key Features and Services

Appointment Scheduling

Users can schedule and cancel appointments for:

  • Initial telephone consults for Counseling and Mental Health Services (CAMHS)
  • Non-urgent medical visits with Primary Care
  • Center for Wellness and Health Promotion services
  • Nutrition visits (initial student consultations)

Secure Messaging

  • Non-urgent health questions
  • Prescription renewal requests
  • Referral requests
  • Response time: 3-4 business days
  • Messages become part of your medical record

Important Limitations

  • Limited appointment types available for web booking
  • Internal Medicine and Urgent Care require phone scheduling: (617) 495-5711
  • Specialty service appointments need Primary Care Team referral

Privacy and Security

Immunization Tracking

  • Participates in the Massachusetts Immunization Information System (MIIS)
  • Centralized, secure record-keeping for immunization records

Privacy Guidelines

  • Confidential medical information access
  • Strict authentication protocols
  • Dedicated support for account management

Customer Support

Technical Support

Medical Inquiries

  • Phone: (617) 495-5711
  • Emergency: Dial 911

Health Information Services

Missed Appointment Policy

  • Cancel appointments 24 hours in advance
  • Cancel via patient portal or by calling specific department
  • $25 missed appointment fee for late cancellations

Public Health Considerations

  • Respiratory illness patients required to mask when entering HUHS
  • Recommended preventive measures:
    • Wear high-quality masks in crowded indoor settings
    • Practice hand hygiene
    • Test if feeling unwell

Unprovided Information

The following details were not specified in the source documents:

  • Mobile app availability
  • Specific billing or payment portal features
  • Detailed login process screenshots

Disclaimer

The HUHS Patient Portal is intended to support, not replace, the patient-clinician relationship. Always consult healthcare professionals for comprehensive medical advice.

https://patient.huhs.harvard.edu/login_dualauthentication.aspx

Log in with your Username assigned to you by HUHS Health Information Services/Medical Records. Patients who do not have a portal account can create one by

https://huhs.harvard.edu/patients-and-visitors/patient-portal/

Log into the HUHS Patient Portal to communicate with your providers, review the information that is available in your medical record, and schedule available

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