The Harvard University Health Services (HUHS) Patient Portal is a comprehensive digital platform designed exclusively for members of the Harvard community, providing secure and convenient access to medical information and healthcare services. This digital tool streamlines patient-provider communication and offers essential health management features.
Official Links
- Patient Portal Login: https://patient.huhs.harvard.edu/login_dualauthentication.aspx
- Patient Portal Information: https://huhs.harvard.edu/patients-and-visitors/patient-portal/
Who Can Use the Patient Portal
The Patient Portal is available to:
- All Harvard students
- Harvard community members 18 years and older receiving care at HUHS
- Dependents receiving care at HUHS (18 years and older)
Access and Login Options
HarvardKey Holders
- Log in using your unique HarvardKey credentials
- Never share your HarvardKey username or password
- Claim your HarvardKey at: https://key.harvard.edu/
Non-HarvardKey Holders
- Use a username assigned by HUHS Health Information Services
- Create a portal account by emailing [email protected]
Key Features and Services
Appointment Scheduling
Users can schedule and cancel appointments for:
- Initial telephone consults for Counseling and Mental Health Services (CAMHS)
- Non-urgent medical visits with Primary Care
- Center for Wellness and Health Promotion services
- Nutrition visits (initial student consultations)
Secure Messaging
- Non-urgent health questions
- Prescription renewal requests
- Referral requests
- Response time: 3-4 business days
- Messages become part of your medical record
Important Limitations
- Limited appointment types available for web booking
- Internal Medicine and Urgent Care require phone scheduling: (617) 495-5711
- Specialty service appointments need Primary Care Team referral
Privacy and Security
Immunization Tracking
- Participates in the Massachusetts Immunization Information System (MIIS)
- Centralized, secure record-keeping for immunization records
Privacy Guidelines
- Confidential medical information access
- Strict authentication protocols
- Dedicated support for account management
Customer Support
Technical Support
- Email: [email protected]
- Password Reset Assistance
Medical Inquiries
- Phone: (617) 495-5711
- Emergency: Dial 911
Health Information Services
- Email: [email protected]
- Account setup and portal access assistance
Missed Appointment Policy
- Cancel appointments 24 hours in advance
- Cancel via patient portal or by calling specific department
- $25 missed appointment fee for late cancellations
Public Health Considerations
- Respiratory illness patients required to mask when entering HUHS
- Recommended preventive measures:
- Wear high-quality masks in crowded indoor settings
- Practice hand hygiene
- Test if feeling unwell
Unprovided Information
The following details were not specified in the source documents:
- Mobile app availability
- Specific billing or payment portal features
- Detailed login process screenshots
Disclaimer
The HUHS Patient Portal is intended to support, not replace, the patient-clinician relationship. Always consult healthcare professionals for comprehensive medical advice.
https://patient.huhs.harvard.edu/login_dualauthentication.aspx
Log in with your Username assigned to you by HUHS Health Information Services/Medical Records. Patients who do not have a portal account can create one by
https://huhs.harvard.edu/patients-and-visitors/patient-portal/
Log into the HUHS Patient Portal to communicate with your providers, review the information that is available in your medical record, and schedule available