Hopebridge has revolutionized pediatric therapy communication with its innovative HB Portal, designed specifically for families navigating autism and developmental delay services. This secure online platform transforms how caregivers interact with and manage their child’s therapeutic journey, providing unprecedented visibility and engagement.
Official Resources
What is the HB Portal?
The HB Portal is an intuitive, comprehensive online platform that allows caregivers to:
- Access real-time updates about their child’s care
- Manage critical patient information
- Streamline communication with Hopebridge therapy teams
- View and potentially schedule appointments
- Access important documentation
Who Can Use the Portal
Eligibility for the HB Portal requires:
- Having an active referral with Hopebridge
- Being a caregiver for a child under 10 years old (Hopebridge’s primary service age range)
- Receiving services across Hopebridge’s 100+ locations in 12 states
Accessing the Portal
For Current Users
- Check email for invitation from [email protected]
- Accept invitation
- Provide personal information
- Set a password
- Log in to access features
For New Users
- Submit a referral through Hopebridge
- Have a physician submit a referral on your behalf
Key Portal Features
Information Management
- Update emergency contact lists
- Manage insurance information
- Track medications and allergies
- View insurance benefit snapshots
Communication Tools
- Real-time updates from therapy teams
- Secure document sharing
- Potential future self-scheduling capabilities
Privacy and Security
Hopebridge developed the HB Portal in-house, ensuring:
- Enhanced patient privacy
- Secure information sharing
- Controlled access to clinical documentation
- Confidential communication channels
Technical Specifications
- 24/7 Portal Accessibility
- Compatible with desktop and mobile devices
- Recommended document viewing on desktop
- Support hours: 8:00am to 5:00pm EST
Customer Support
For assistance, contact:
- Phone: (855) 324-0885
- Email: [email protected]
- Alternative contact: [email protected]
Billing and Payments
The HB Portal includes:
- Account balance viewing
- Online payment capabilities
- Integrated billing portal access
Limitations and Considerations
- Portal primarily serves children under 10
- Self-scheduling currently limited
- Recommended to verify specific feature availability
Future Development
Hopebridge continues to innovate the HB Portal, with plans to expand:
- Self-scheduling features
- Additional patient management tools
- Enhanced communication capabilities
The Hopebridge HB Portal represents a significant advancement in pediatric therapy patient engagement, offering families a secure, comprehensive platform to actively participate in their child’s developmental journey.
Disclaimer: Portal features and availability may vary. Always confirm current offerings directly with Hopebridge.
https://www.hopebridge.com/hbportal/
The HB Portal is an online platform designed to streamline and enhance your family’s Hopebridge experience. It allows you to access a range of services.
https://www.hopebridge.com/blog/introducing-patient-portal-personalized-care-communications/
Hopebridge’s HB Portal serves as an all-in-one platform for increased access to information, communication and documentation for its patients.
