Patient portals have revolutionized how individuals interact with their healthcare providers, offering unprecedented access to personal health information and medical services. Hawthorn Medical Associates is transforming patient experience through its new MyChart patient portal, providing a comprehensive digital healthcare management platform.
Official Links
- Patient Portal Website: www.brownhealth.org/mychart
- Portal Support: 401-606-6957
What is the MyChart Patient Portal?
The MyChart patient portal is an advanced electronic medical record (EMR) system that allows patients of Hawthorn Medical Associates to:
- View comprehensive health records
- Access medical information across Brown University Health entities
- Improve continuity of care
- Enhance patient safety
Who Can Use It
Patients of Hawthorn Medical Associates can utilize the MyChart patient portal, with full implementation expected by September 2, 2025.
How to Access the Portal
Patients have two primary registration options:
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Pre-Visit Registration
- Visit www.brownhealth.org/mychart
- Select “No Activation Code” option
- Verify identity through Experian
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During First Visit (On/After August 24, 2025)
- Receive activation code directly from healthcare provider
- Complete portal registration on-site or via provided link
Key Features
- Centralized health record access
- Shared records across Brown University Health entities
- Real-time medical information updates
- Potential future enhancements as staff becomes more familiar with the platform
Privacy and Security
The MyChart portal employs robust identity verification processes, including:
- Experian identity confirmation
- Secure access protocols
- Comprehensive data protection measures
Important Transition Details
Current Portal Limitations
- Read-only access on existing Steward/Revere Health portal beginning August 15, 2025
- Messaging and additional functions will be disabled
- No new health information will be added to the existing portal
Temporary Workarounds
- Call office for assistance
- Contact pharmacy directly for prescription refills
Customer Support
Patient Portal Support
- Phone: 401-606-6957
- Available during transition period
Unprovided Information
The following details were not specified in the source documents:
- Specific mobile app availability
- Detailed security protocols
- Comprehensive list of portal features
- Exact billing or payment functionalities
Hawthorn Medical Associates is committed to providing patients with a modern, integrated healthcare experience through the MyChart patient portal. Patients are encouraged to explore this new platform and leverage its comprehensive health management capabilities.
Disclaimer
As with any digital healthcare tool, patients should remain vigilant about their personal information and contact support with any questions or concerns during the transition period.
Note: This information is current as of August 2025 and reflects the latest available details from Hawthorn Medical Associates’ patient portal transition documentation.
FAQ
How do I access my AthenaHealth patient portal?Some practices using athenahealth products offer Patient Portal access on the homepage of their website. Just look for the Patient Portal link and click on it to be taken to the Patient Portal welcome page. Once there, click the sign-up link below the Log in with athenahealth button.
What time does the lab at Hawthorn medical open?Please note our Lab Hours at the 531 location. They are now Monday–Friday 7am to 6pm, Saturday 7am–12pm, and Sunday closed.
Are MyChart and Patient Portal the same thing?MyChart is EPIC’s patient portal.
How do I log in to the MHS patient portal?
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1. Go to the Portal:Open your web browser and go to the official MHS GENESIS Patient Portal website: my.mhsgenesis.health.mil.
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2. Login:You will need either a DS Logon, a Common Access Card (CAC), or a Personal Identity Verification (PIV) card to log in.
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3. DS Logon:If you have a DS Logon, enter your username and password to access the portal.
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4. CAC or PIV:If you have a CAC or PIV card, follow the prompts to authenticate your identity and access the portal.
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5. Create a DS Logon:If you don’t have a DS Logon, you can create one on the site by selecting the “Create Account” option, according to the Kimbrough Ambulatory Care website.
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6. Remote Proofing:You will be prompted to verify your identity through a remote proofing process, which may involve answering questions or uploading documents.
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7. Upgrade to Premium Account:Once your DS Logon is created, upgrade it to a Premium Account to access your health information.
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8. Accessing through Hospital/Clinic Website:Alternatively, you can find the patient portal link on your military hospital or clinic’s website (e.g., Winn Army Community Hospital, Martin Army Community Hospital).
https://www.hawthornmed.com/patient-portal/
We strongly encourage you to sign up for the MyChart patient portal to allow for the best patient experience. The MyChart portal is where you will view your
https://portal.mystewardconnect.org/
Use this portal if you’re receiving care with a: Former Steward hospital; Former Steward specialist; Hawthorn Medical provider. Access Portal.
