Hartford HealthCare: Secure Patient Portal for Trusted Medical Access

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Hartford HealthCare introduces MyChartPLUS, a comprehensive digital platform designed to empower patients with immediate, secure access to their comprehensive medical information. This innovative patient portal represents a significant leap forward in personalized healthcare management, allowing patients to take control of their health journey with unprecedented convenience.

Official Links

What Patients Can Do

MyChartPLUS offers an extensive range of features that transform how patients interact with their healthcare:

Medical Information Access

  • View allergies
  • Check current medical conditions
  • Access immunization records
  • Review lab and test results
  • Examine medication lists
  • Access medical and surgical history

Appointment Management

  • Schedule appointments with select providers
  • Confirm or cancel existing appointments
  • Receive appointment reminders
  • Complete pre-visit check-in electronically

Communication Tools

  • Communicate directly with healthcare providers
  • Request prescription refills
  • Review providers’ visit notes
  • Access after-visit summaries

Who Can Use MyChartPLUS

The portal is available to patients across Hartford HealthCare’s extensive network, including:

  • Patients from multiple hospitals
  • Adults seeking personal health management
  • Parents managing family members’ healthcare
  • Patients with specific consent requirements

Special Considerations for Minors

In certain circumstances, minors may manage their own treatment records without parental consent. When creating accounts for minors, Hartford HealthCare may verify identity and consent.

Accessing the Portal

Registration Methods

  1. Sign up during an office visit
  2. Call 860.972.4993 for an activation invite
  3. Register online (requires identity verification)

Login Options

  • Username and password
  • Passkey login
  • Mobile app access

Mobile Access

Download Options

  • Apple iOS devices
  • Android devices

Privacy and Security

MyChartPLUS emphasizes patient data protection:

  • Secure, personalized online platform
  • Complies with healthcare privacy regulations
  • Implements robust authentication methods

Technological Innovation

The portal aligns with the 21st Century Cures Act, ensuring:

  • Transparency in medical records
  • Immediate access to clinical results
  • Comprehensive patient information sharing

Customer Support

Technical Support

  • Phone: 860.972.4993
  • Hours: Monday – Friday, 7:30 a.m. – 4 p.m.
  • Excludes holidays

Billing and Payments

Patients can:

  • View billing information
  • Pay balances
  • Enroll in payment plans
  • Receive payment-related communications

Language Support

  • English
  • Spanish options available

Unprovided Information

Some specific technical implementation details and granular security protocols were not explicitly detailed in the source documents.

Hartford HealthCare’s MyChartPLUS represents a modern, patient-centric approach to healthcare management, providing secure, comprehensive digital access to medical information and services.

Powered by MyChart® (Licensed from Epic Systems Corporation)

© Hartford HealthCare, 1999-2025

https://mychartplus.hhchealth.org/mychart/Authentication/Login

Communicate with your doctor · Access your test results · Request prescription refills · Manage your appointments · More health information, more quickly · New

https://hartfordhealthcare.org/mychart

MyChart, Hartford HealthCare’s secure electronic health records system, helps your caregivers share the most up-to-date information regarding your health.

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