Hamad Medical Corporation: Secure Patient Portal for Comprehensive Healthcare Access

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hamad

The MyHealth patient portal represents a groundbreaking digital healthcare solution that provides patients with secure, comprehensive access to their medical information across Qatar’s leading healthcare institutions. This innovative platform bridges the gap between patients and their healthcare records, offering unprecedented convenience and transparency.

Official Links

What is MyHealth Patient Portal?

MyHealth is a web-based electronic medical record system that offers patients a unified view of their healthcare information. The portal provides access to critical medical data regardless of whether a patient was treated at Hamad Medical Corporation (HMC) or Primary Health Care Corporation (PHCC).

Key Features

Patients can:

  • Monitor healthcare records closely
  • View medical records including:
    • Diagnoses
    • Medications
    • Immunization history
    • Most test results
  • Check upcoming appointments
  • Access medical information for family members (with proxy authorization)

Eligibility and Access

Who Can Use MyHealth?

  • Patients of participating HMC or PHCC facilities
  • Parents can access children’s records until age 18
  • Adults can access family members’ records with signed proxy request

How to Register

  1. Visit HMC or PHCC facilities
  2. Bring Qatar ID and health card
  3. Complete registration with MyHealth team
  4. Receive activation link via email within three working days

Technical Requirements

To access MyHealth, users need:

  • Internet-connected computer or mobile device
  • Compatible browsers:
    • Internet Explorer 8.0+
    • Mozilla Firefox 13+
    • Safari 5

Privacy and Security

Hamad and PHCC prioritize patient information confidentiality through:

  • Secure, encrypted connections
  • Automatic logout after 15 minutes of inactivity
  • Compliance with Qatar’s medical record protection laws

Security Best Practices

  • Use strong, unique passwords
  • Protect login credentials
  • Ensure device security
  • Log out of sessions promptly

Customer Support

Technical Support Channels:

  • Phone: 16060
  • Arabic Support: 7am – 4pm
  • English Support: 24 hours
  • Working Days: Sunday – Thursday

Important Considerations

Test Results

  • Not all test results may be immediately visible
  • Some results display after 3 days
  • Contact healthcare provider if results are not visible

Emergency Guidance

  • Do not use portal for urgent medical matters
  • For medical emergencies, call 999

Cost and Accessibility

  • MyHealth is a free service
  • Accessible worldwide via internet
  • Compatible with computers, tablets, and smartphones

Unprovided Information

Some details were not explicitly specified in the source documents, including:

  • Exact mobile app download process
  • Detailed billing functionality
  • Specific security protocol details

The MyHealth patient portal by Hamad Medical Corporation offers patients a secure, comprehensive digital healthcare management tool. By providing instant access to medical records and streamlining healthcare information, the platform represents a significant advancement in patient-centered digital healthcare services.

Note: Always verify the most current information directly with Hamad Medical Corporation or Primary Health Care Corporation.

https://hamad.qa/EN/Patient-Information/Patient-Portal/Pages/default.aspx

MyHealth enables you to access your key health records anywhere via the internet. The portal gives you access to key medical information including test

https://www.phcc.gov.qa/patient-portal

MyHealth is a web-based portal to your Electronic Medical Record, which gives a secure access to your health care information.

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