Gillette Children’s Hospital: Secure Patient Portal Access for Specialized Pediatric Care

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Gillette Children’s Patient Portal offers a comprehensive digital platform designed to enhance patient and family engagement in pediatric healthcare. This innovative digital tool provides patients and families with convenient, secure access to critical medical information and essential healthcare services.

Official Links

What is MyGillette Patient Portal?

The MyGillette Patient Portal is a secure online platform that allows patients and their families to:

  • View personal health information
  • Communicate with healthcare providers
  • Manage appointments
  • Access medical records
  • Handle billing and administrative tasks

Who Can Use the Portal

Age-Based Access

  • Patients 12 and Younger: Parents or legal guardians can create and manage accounts
  • Patients 13 and Older: Patients can request their own portal access and grant proxy permissions

How to Access the Portal

Patients can enroll in MyGillette through multiple methods:

  1. Online account request form
  2. Phone enrollment during appointment scheduling
  3. In-clinic registration with staff assistance
  4. Calling Health Information Services at 651-229-3886

MyGillette Mobile App

The patient portal is available as a free mobile app for:

  • Apple devices
  • Android devices

Key Features and Services

Information Access

  • Upcoming appointments
  • Clinical notes
  • Test and lab results
  • Imaging reports
  • Current medications
  • Allergies
  • Patient contact information

Portal Functions

  • Online bill payment
  • Appointment scheduling and rescheduling
  • Update personal demographic information
  • Secure messaging with care teams
  • Release of information requests

Secure Messaging Guidelines

What You Can Message

  • Simple, non-urgent questions
  • Send attachments like documents or images
  • Scheduling inquiries
  • Billing questions

What to Avoid

  • Complex medical issues
  • Urgent health concerns
  • Medication refills

Note: Urgent medical questions should be directed to Telehealth at 651-229-3890

Privacy and Security

  • Encrypted communication
  • HIPAA-compliant messaging
  • Controlled access permissions
  • Proxy access options for family members

Customer Support

  • 24/7 Support: 1-877-621-8014
  • Health Information Services: 651-229-3886
  • Telehealth: 651-229-3890 or 800-719-4040

Billing and Payments

The portal enables:

  • Online bill review
  • Bill payment
  • Insurance information management

Unprovided Information

Some specific details not explicitly covered in the source documents include:

  • Exact login process screenshots
  • Detailed security protocol specifics
  • Comprehensive app feature list

Gillette Children’s MyGillette Patient Portal represents a modern, patient-centered approach to healthcare management, offering families convenient, secure access to critical medical information and services.

Last Updated: August 2025

https://www.gillettechildrens.org/your-visit/mygillette-patient-portal

The MyGillette patient portal allows you to view (and print) patient health record information from your computer, tablet and smartphone.

https://www.gillettechildrens.org/

Patients and Families. You can request an appointment by calling 651-290-8707 or by scheduling online. We are available Mon-Fri, 8am to 5pm.

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