The Galen Medical Group Patient Portal represents a powerful digital tool designed to streamline patient healthcare interactions, providing secure and convenient access to critical medical information and services. This innovative platform empowers patients to take an active role in managing their healthcare journey with efficiency and ease.
Official Links
- Patient Portal Login: https://www.mygalenmedical.com/pcisportal.site/Account/Login
- Patient Resources: https://galenmedical.com/patient-tools-resources-patient-resources/
What Patients Can Do
The Galen Medical Group Patient Portal offers multiple essential features:
- View medical test results
- Send secure messages to healthcare providers
- Manage online bill payments
- Access personal medical records
- Link multiple patient accounts
Who Can Use the Portal
Patient Eligibility
- Existing Galen Medical Group patients
- Adults with personal accounts
- Parents/guardians managing accounts for dependents
Important Note: Patients aged 14-17 require prior authorization (Minor Consent Form) before portal access.
Account Registration Process
Steps to Create a New Account
- Visit www.mygalenmedical.com
- Click “Register As A New User”
- Enter personal information
- Create username and password
- Verify email address
- Set security questions
- Add patient information using SSN, Galen Account Number, or Registration Code
Key Features
Medical Records Management
- Instantly view lab results
- Navigate test results under the Medical Tab
- Download and print medical documents
Provider Communication
- Send secure messages to healthcare providers
- Select medical category
- Choose specific provider for communication
Billing and Payments
- Pay bills online
- Credit card payments processed within 24 hours
- View payment confirmations
- Access payment history
Privacy and Security
Galen Medical Group ensures patient confidentiality by:
- Complying with federal civil rights laws
- Preventing discrimination
- Providing language assistance services
- Implementing secure login procedures
Customer Support
Patient Portal Help Desk
- Weekday business hours support
- Phone: (423) 551-4745
- Online support ticket submission
- QR code for quick access to support
Technical Details
- Current Build: 2.2025.708.4
- Portal Version: 2.4
Additional Information
Registration Code Guidelines
- 9-digit specific code
- Valid for 72 hours
- Distinct from patient account number
Limitations and Recommendations
Important Messaging Caution
- Do NOT use secure messaging for comprehensive medical consultations
- Call the office directly for complex medical inquiries
The Galen Medical Group Patient Portal offers a comprehensive, secure, and user-friendly platform for managing personal healthcare information, communication, and administrative tasks.
Contact Information
Galen Support Services
- Address: 4976 Alpha Lane, Hixson, TN 37343
- Telephone: (423) 308-0280
- Fax: (423) 308-0281
Note: Always refer to the official Galen Medical Group website for the most current information and guidelines.
https://www.mygalenmedical.com/
Please enter your user name and password to login or click below to register as a new user. User Name. Password. Register as a new user · Forgot your user
https://galenmedical.com/patient-tools-resources-patient-resources/
To access your patient information Online, you will need to create a user login. To “Register as a New User”, follow the following steps.
