The Florida Health Care Plans (FHCP) Member Portal provides a comprehensive digital platform designed to empower patients with convenient, secure access to their healthcare information. This digital tool streamlines healthcare management, offering members a user-friendly way to interact with their health plan and access critical medical resources.
Official Links
- Member Login: https://www.fhcp.com/member-login/
- Member Portal Account FAQ: https://www.fhcp.com/individuals-families/faqs/member-portal-account/
What Members Can Do
The FHCP Member Portal offers a range of essential features for members:
- View and print member ID cards
- Access claim information
- Manage personal health information
- View dependent coverage details
- Change primary care physician (for those over 13)
Who Can Use the Portal
The portal is available to:
- Primary policyholders
- Dependents 13 and older (with individual accounts)
- Members across different plan types (ACA, Employer Group, Medicare)
Accessing Your Account
First-Time Login
- Use your 6-digit member number (exclude prefix letters)
- Enter birthdate in MM/DD/YYYY format
- Follow account creation prompts after receiving your Welcome Kit
Login Credentials
- Username: Your member number
- Password: Created during initial setup
Downloading the App
Members can download the myFHCP mobile app for:
- Instant access to ID cards
- On-the-go account management
- Convenient mobile portal access
Key Features
ID Card Management
- Print digital ID cards
- Request replacement cards via email
- Access cards through mobile app
Dependent Information
- Primary policyholders can view:
- Dependent coverage details
- Claim information for dependents under 13
- Dependents 13+ need individual accounts
Privacy and Security
FHCP emphasizes:
- Secure login process
- Account lockout protections
- Limited access based on age and relationship
Account Security Measures
- 48-hour activation period after enrollment
- Multiple verification steps
- Support for locked accounts
Customer Support
Technical Support
- Member Portal Support: 1-877-814-9909
- Member Services: 1-877-615-4022
Billing and Payments
While specific billing details aren’t fully outlined in the provided sources, members can likely:
- Access billing information
- Potentially make payments (verification recommended)
Important Considerations
Account Limitations
- New members: 48-hour portal activation delay
- Dependents 13+: Separate account required
- Different from MyChart login
Unprovided Information
Some details not explicitly covered in the sources include:
- Detailed step-by-step registration process
- Comprehensive list of all portal features
- Specific security protocol details
The FHCP Member Portal represents a modern, user-centric approach to healthcare management, providing members with secure, convenient access to their health information and services.
Contact Information
- FHCP Corporate Office
- 2450 Mason Avenue
- Daytona Beach, FL 32114
- Phone: 800-352-9824
Note: Always verify current information directly with Florida Health Care Plans for the most up-to-date portal features and access methods.
https://www.fhcp.com/member-login/
If you require assistance with logging into your portal account, please contact technical support at 1-877-814-9909. Please note that this
https://www.fhcp.com/individuals-families/faqs/member-portal-account/
You will need your member number to log in the first time. Use the 6-digit ID number on your card to log in, the prefix letters are not needed.
