Family Medicine Associates: Secure Patient Portal for Trusted Healthcare Access

The Family Medicine Associates Patient Portal is an innovative online platform designed to streamline patient healthcare management, providing secure and convenient access to personal medical information and essential healthcare services.

Official Links

• Website: https://fmapeds.com/patient-portal/
• Patient Portal: https://734.portal.athenahealth.com/

What Is the Patient Portal?

The Patient Portal is a comprehensive digital platform powered by athenahealth that enables patients to:

• View upcoming appointments
• Request appointments
• Retrieve test results
• Request prescription refills
• Securely exchange messages with healthcare providers
• Update personal demographics
• Download medical forms
• Access personal health information

Who Can Use the Patient Portal?

Eligibility for the Patient Portal includes:

• Active patients over 13 years old
• Parents or guardians accessing information for minor children
• Patients with a valid email address

Access and Login Requirements

To access the Patient Portal, patients need:

• A valid email address
• Computer or mobile device with internet access
• Updated web browser (Firefox, Chrome recommended)
• Adobe Reader for viewing documents

Login Process

1. Visit the Patient Portal website
2. Click “Login with athenahealth”
3. Enter email address and password
4. Complete two-factor authentication if required

Key Features

Appointment Management

• View upcoming appointments
• Reschedule existing appointments
• Request new appointments

Communication

• Send secure messages to healthcare providers
• Receive notifications about test results and health information

Health Information

• Access medical records
• View test results
• Review medical history

Privacy and Security

Family Medicine Associates prioritizes patient data protection through:

• 128-bit encryption
• Secure Socket Layer (SSL) technology
• Firewall-protected electronic medical record system
• Strict confidentiality protocols

Security Guidelines

• Never share login credentials
• Use strong, unique passwords
• Log out after each session
• Avoid accessing portal on public computers

Billing and Payments

The Patient Portal offers:

• View account balances
• Check payment history
• Manage saved payment methods
• Receive electronic billing statements

Customer Support

For technical issues or registration assistance:

• Phone: (989) 631-9515
• Email: [email protected]

Important Considerations

Limitations

• Not intended for emergency medical communication
• Urgent matters should be addressed via phone or in-person

Recommended Actions

• Keep email address current
• Regularly update personal information
• Review privacy settings

Unprovided Information

Some specific details were not available in the provided sources, including:

• Exact mobile app download instructions
• Comprehensive step-by-step registration process
• Detailed pricing for portal services

The Family Medicine Associates Patient Portal represents a modern, secure approach to managing personal healthcare information, offering patients convenient and efficient access to their medical records and healthcare services.