The Patient Portal is a revolutionary digital platform designed to transform how patients interact with their healthcare providers. By offering secure, convenient online access to medical information, these portals are changing the landscape of patient-centered healthcare.
Official Links
- Family Health Medical Services Patient Portal: https://www.fhmsmed.com/patient-resources/patient-portal/
- Family HealthCare Network Patient Portal: https://www.fhcn.org/resources/patient-portal/
What is a Patient Portal?
A Patient Portal is an online resource providing secure access to personal medical records and communication channels with healthcare teams. Unlike traditional communication methods, these portals offer real-time, encrypted access to critical health information.
What Patients Can Do
Key Portal Features
- View medications
- Access test results
- Check upcoming appointments
- Schedule new appointments
- Request medication refills
- Send messages to care teams
- Pay medical bills
Who Can Use the Patient Portal?
Patient portals are typically available for:
- Adult patients
- Parents managing pediatric records
- Patients across various service lines including:
- Well care
- Chronic disease management
- Women’s health
- Pediatric services
Accessing the Patient Portal
Activation Process
- Request an activation letter from a healthcare location
- Carefully read the activation instructions
- Follow specific guidelines for account creation
- Verify personal identity
- Create secure login credentials
Important Activation Notes
- Provide a unique email address
- Create personal security questions
- Generate a strong, private password
Privacy and Security
Critical Security Guidelines
- Portals are designed for non-urgent communications
- Not intended for emergency medical situations
- Personal communications only (no family member access)
- Secure, encrypted messaging system
- Users responsible for password protection
When NOT to Use the Patient Portal
Urgent Situations Require Immediate Action:
- Medical emergencies: Call 911
- Urgent medical needs: Contact office directly
Customer Support
Family Health Medical Services
- Phone: (716) 326-3240
- Fax: (716) 326-3233
Family HealthCare Network
- Main Contact: 1-877-960-3426
- Technical Support Available
Billing and Payments
Most patient portals offer convenient bill viewing and payment options, allowing patients to:
- View current medical bills
- Process online payments
- Track billing history
Unprovided Information
Some details were not explicitly mentioned in source documents, including:
- Specific mobile app availability
- Exact portal login URL
- Comprehensive feature list
Best Practices
- Regularly check portal messages
- Verify email settings
- Maintain password confidentiality
- Use portal for non-urgent communications
Patient portals represent a significant advancement in healthcare accessibility, providing patients with unprecedented control and insight into their medical information. By offering secure, convenient digital access, these platforms enhance patient engagement and streamline healthcare communication.
Disclaimer: Always confirm specific portal details directly with your healthcare provider.
https://www.fhmsmed.com/patient-resources/patient-portal/
The Patient Portal is an online resource that provides secure access to portions of your medical record and an easy way to communicate with your care team.
https://www.fhcn.org/resources/patient-portal/
Family Healthcare Network’s patient portal provides easy access to health records, appointment scheduling, and communication with healthcare professionals.
