Family Care Center, a transformative behavioral health provider, offers patients a comprehensive digital platform designed to streamline and enhance mental health care management through their Patient Portal. This secure online tool empowers patients to take an active role in their mental health journey by providing convenient, centralized access to critical healthcare resources.
Official Links
- Patient Portal: https://fccwellbeing.com/patient-portal/
- Patient Resources: https://fccwellbeing.com/resources/
What Patients Can Do
The Family Care Center Patient Portal enables users to:
- View upcoming appointments
- Access telemedicine appointments
- Complete patient forms and assessment tools
- Make payments
- Review billing information
- Update personal information
- Communicate securely with care teams
- Request prescription refills
Who Can Use It
The Patient Portal is available to:
- Existing patients of Family Care Center
- Patients receiving services across multiple locations (Arizona, Colorado, Florida, Tennessee, Texas)
- Guardians or representatives acting on behalf of patients
How to Access and Log In
Registration Process
- Typically completed during the initial intake
- Patients receive an email from InSync administrator with login credentials
- Email link is valid for 72 hours
- First login requires:
- Mobile phone number
- Date of birth on file
Login Recommendations
- Use Google Chrome for best compatibility
- Visit the InSync webpage
- Click “Forgot Password” if locked out
Key Features and Services
Assessment Tools
- Providers send electronic assessments
- Patients receive email notifications
- Complete assessments directly in the portal
- Assessments automatically saved in medical record
Secure Messaging
- Communicate with various care teams
- Options include:
- Therapy services
- Medication management
- TMS services
- Appointment scheduling
- Medical records requests
Privacy and Security
- Secure login process
- Protected health information management
- HIPAA-compliant communication channels
Billing and Payments
- View patient statements
- Add/remove credit/debit cards
- Make electronic payments
- Access billing information
Limitations and Considerations
Unavailable Features
- No mobile app currently available
- Appointments cannot be directly scheduled through the portal
- Medical records not accessible online
Customer Support
For assistance:
- Contact specific clinic phone number
- Medical Records Department: 888-816-1804
- General Helpline: 888-374-5066
Important Notes
- Google Chrome recommended
- 72-hour window for initial login
- Date of birth critical for system access
Unprovided Information
Some details not explicitly clarified in source documents include:
- Exact registration time frame
- Comprehensive security protocol details
- Specific technical requirements beyond browser recommendation
The Family Care Center Patient Portal represents a modern, patient-centered approach to mental health care management, offering convenience, accessibility, and secure communication between patients and healthcare providers.
Note: All information sourced directly from Family Care Center’s official patient portal and resources pages, ensuring accuracy and reliability.
https://fccwellbeing.com/patient-portal/
View and access your Family Care Center Patient Portal. View appointments, billing, ask questions and much more.
https://fccwellbeing.com/resources/
Explore patient resources and information about appointments, medical records, billing and more Patient Portal Login · Billing & Insurance · Bill Pay
