My Duke Health represents Duke University Health System’s modern patient portal, offering patients a comprehensive digital healthcare management platform. This innovative online tool empowers patients to take an active role in managing their medical information and healthcare interactions efficiently and securely.
Official Links
- Login Page: https://www.dukemychart.org/Home/Authentication/Login
- Support Page: https://www.dukehealth.org/contact-us/dukemychart-questions-and-support
What Is My Duke Health Patient Portal?
My Duke Health (formerly MyChart) is a secure online platform that allows patients to:
- Access personal health information
- Schedule appointments
- View medical records
- Communicate with healthcare providers
- Manage healthcare interactions digitally
Who Can Use It?
Patients of Duke University Health System can create an account and utilize the patient portal’s features. New users can sign up directly through the portal.
How to Access and Log In
Login Requirements
- MyChart Username
- Password
- Enabled JavaScript in browser
- Cookies enabled
Alternative Login Options
- Password login
- Passkey login
- Guest payment access
Mobile App Download
Patients can download the My Duke Health app from:
- Apple App Store
- Google Play Store
App Features
- Access to Duke MyChart account
- Educational health library
- Urgent care virtual visits
- Healthcare wait times
- Duke Health news and events
Online Scheduling Capabilities
Current online scheduling includes:
- Primary care appointments
- Follow-up infection evaluations
- Gynecology return visits
Note: Additional scheduling options will be introduced periodically
Privacy and Security
The patient portal is licensed from Epic Systems Corporation, ensuring robust security protocols for patient data protection.
Customer Support
Contact Information:
- Phone: 919-620-4555
- Toll-Free: 800-782-6945
Support Hours:
- Monday, Tuesday, Wednesday, Friday: 8:00 am – 5:00 pm ET
- Thursday: 8:00 am – 4:00 pm ET
Additional Resources
- Instructional videos available
- Frequently Asked Questions (FAQs) section
- Duke Health Listens community feedback platform
Unprovided Information
Details not explicitly mentioned in the source documents include:
- Specific security mechanisms
- Detailed app functionality
- Comprehensive list of portal features
My Duke Health represents a modern, user-friendly patient portal designed to streamline healthcare management and enhance patient engagement with Duke University Health System.
Disclaimer
© 1999 – 2025 Duke University Health System. MyChart® licensed from Epic Systems Corporation.
https://www.dukemychart.org/Home/Scheduling
If you need assistance with logging into MyChart, please contact Duke Customer Service at 919-620-4555 or 800-782-6945 between 8:00am-5:00pm ET Monday, Tuesday,
https://www.dukehealth.org/contact-us/dukemychart-questions-and-support
If you have trouble logging in, need to reset your password, have questions about how to use My Duke Health (MyChart), or need more information about your
