The Patient Portal at Diagnostic Clinic of Longview (DCOL) represents a cutting-edge digital solution designed to enhance patient engagement and streamline healthcare interactions. This secure online platform empowers patients to take an active role in managing their health information and accessing critical medical services with ease and convenience.
Official Links
- Patient Portals Page: https://www.dcol.net/patient-portals/
- Patient Portal Login: https://23550.portal.athenahealth.com/
What is the Patient Portal?
The DCOL Patient Portal is a comprehensive digital platform that provides patients with secure online access to their medical information and healthcare services. Powered by athenahealth, the portal offers a range of features designed to improve patient experience and healthcare management.
Who Can Use the Patient Portal?
According to the portal’s guidelines, the following patients are eligible:
- Active patients over the age of 13
- Patients can create family access accounts to manage health information for selected family members
Key Features
Patients can utilize the portal to:
- Exchange messages with healthcare providers
- Review and pay billing statements
- Request appointments
- Research health topics
- Review personal health information
- Complete and update medical forms
- Update profile and contact information
Important Transition Notice
DCOL is currently transitioning to a new patient portal system:
- Medical services before August 3rd, 2021: Use the original patient portal
- Medical services after August 2nd, 2021: Use the new patient portal
Access and Login
To access the patient portal:
- Visit the portal website
- Click “Login with athenahealth”
- Enter your email address and password
- Complete the login process
Privacy and Security
The patient portal ensures robust security through:
- Encrypted connections
- Secure Socket Layer (SSL) encryption
- Server-side digital certificate authentication
- Firewall protection for medical information
Important Security Recommendations
- Keep your email address current
- Sign out after each session
- Do not use public computers
- Change password immediately if compromised
Support and Assistance
For technical support or registration:
- Contact DCOL directly at (903) 757-6042
- Email support may be available through the portal messaging system
Billing and Payments
The portal allows patients to:
- View account balances
- Make online payments
- Manage saved payment methods
- View payment history and statements
Limitations and Considerations
- Test results availability depends on provider authorization
- Prescription requests must be made through portal messaging
- Urgent medical matters should be addressed by calling the office directly
System Requirements
To use the patient portal, you will need:
- A valid email address
- Computer or mobile device with internet access
- Updated web browser (Firefox or Chrome recommended)
Unprovided Information
Some specific details were not explicitly available in the source documents, such as:
- Exact mobile app download instructions
- Comprehensive step-by-step registration process
- Detailed technical specifications
The Diagnostic Clinic of Longview’s Patient Portal represents a significant advancement in patient-centered healthcare technology, offering convenient, secure, and comprehensive access to medical information and services.
Contact Information:
Diagnostic Clinic of Longview
707 Hollybrook Drive
Longview, TX 75605
Phone: (903) 757-6042
https://www.dcol.net/patient-portals/
A new, more robust patient portal which will allow our patients to view their records and pay their bills all in one convenient location.
https://23550.portal.athenahealth.com/
Patient Portal; News; Pay Your Bill; DCOL Research. Manage your health from any place, at any time. Patient Portal facilitates better communication with your
